Drivien by customer service
Who We Are
Complex Online is a trusted technology partner dedicated to providing exceptional computer repair and maintenance services in Sheffield and beyond. Founded by a team of passionate engineers with extensive experience in hardware and software, we are committed to delivering responsive, reliable solutions to meet your every technological need.
Our Philosophy
Our philosophy revolves around building customized solutions tailored to your specific requirements and aspirations. We believe in fostering a personal connection with each client, understanding their unique needs and delivering solutions that solve their problems efficiently and effectively.
PC & Laptop Repairs
- Hardware repairs and replacements
- Screen replacements
- Data recovery and virus removal
- Performance optimization and upgrades
Computer Services & Clean-up
- System optimization and troubleshooting
- Hardware and software installation
- Data recovery and data protection
- Comprehensive system cleaning and maintenance
Custom PC Building
- Design and building high-performance desktops
- Consultation on component selection and system architecture
- Expert advice on maximizing performance and value
Virus & Data Recovery
- Thorough virus removal and protection plans
- Data recovery from formatted drives and crashed systems
- Data encryption and security solutions
Our Commitment
At Complex Online, we prioritize:
- Quality: Our skilled engineers use only the highest quality components and adhere to rigorous quality control measures.
- Transparency: We provide clear and concise explanations of the problem and proposed solution before embarking on any work.
- Value: We offer competitive pricing and regularly run promotions and discounts.
- Customer Service: We value your time and provide responsive communication and personalized attention throughout the process.
Join us on our journey to empowering you with reliable technology solutions!
Overview of Customer Reviews
The reviews are overwhelmingly positive, with 24 out of 25 reviewers giving 5-star ratings and only one reviewer giving a 4-star rating.
Quality of Service
Reviews praise the excellent service, friendly and helpful staff, and quick turnaround times. Many reviewers appreciated the honesty and transparency of the staff, who explained the problems and solutions clearly and offered budget-friendly options.
Technical Expertise
Reviewers praised the technical knowledge and expertise of the staff, who were able to diagnose and fix complex problems with computers, laptops, and other electronic devices. The staff were able to recover data, fix hardware issues, and even upgraded systems to improve performance.
Pricing
Many reviewers commented on the reasonable and competitive pricing of the services, with some mentioning that they were surprised by the affordability of the repairs.
Customer Satisfaction
The reviewers were extremely satisfied with the service, with many expressing their gratitude and appreciation for the help they received. Some reviewers mentioned that they would definitely use the service again and recommend it to others.
