At Hortons, we believe that technology and creativity should go hand in hand to simplify the way people move home. Our story began in 2013 when Adam Horton, a young entrepreneur, set out to provide a local and more modern way to sell homes. Today, we are a property agency that specializes in marketing, selling, and letting homes across the East Midlands. Our goal is to provide a high level of service and the very best advice to our clients, ensuring they get the best possible experience when moving home.
Our Services
We offer a range of services designed to make moving home as smooth and stress-free as possible. Our team of experienced agents provides coverage across the United Kingdom, ensuring that our clients receive expert advice and guidance throughout the process. Our services include residential sales, residential lettings, and property management. We also have a dedicated lettings division, Hortons Lettings, which provides a comprehensive range of services to landlords and tenants.
Our Approach
At Hortons, we're committed to providing a personalized service to each and every client. When you list your home with us, you'll work with your own dedicated Partner, an expert in your local market. Our Partners are backed by our industry-leading support and marketing teams, ensuring that your home reaches the widest audience possible. We believe in telling the story of each property, showcasing its unique character and personality to attract the right buyer or tenant.
Our Team
Our team is made up of passionate, experienced, and dedicated property professionals. We have a team of agents across the UK, each with an intimate knowledge of their local market. Our management team includes Adam Horton, CEO, James Johnson, Director, and Maisie Spencer, Operations Director. We're proud to have a team that is dedicated to providing exceptional service and expertise to our clients.
Our Timeline
Since opening in 2013, Hortons has evolved and grown to become one of the leading estate agencies across the East Midlands. Some of our key milestones include expanding our coverage across Leicestershire, Nottinghamshire, Derbyshire, Rutland, and Northamptonshire, launching our lettings division, and receiving private equity backing to strengthen our growth in the region.
Overview of Reviews
The reviews of Hortons Estate Agents are overwhelmingly positive, with 21 out of 24 reviewers giving 5-star ratings. The reviewers praised the agents' professionalism, communication skills, and ability to make the selling and buying process smooth and stress-free.
Positive Feedback
- Communication: Many reviewers praised the agents' ability to keep them informed throughout the process, answering questions and providing updates regularly.
- Professionalism: Reviewers commended the agents' professionalism, knowledge, and enthusiasm, making the process of selling and buying a property easier.
- Stress-free experience: Several reviewers mentioned that the agents made the process stress-free, taking the burden off their shoulders.
- Quick results: Some reviewers praised the agents' ability to find tenants or buyers quickly, resulting in fast sales and rentals.
Negative Feedback
- Lack of empathy: One reviewer criticized the agent's lack of empathy and understanding when an issue arose with selling fees.
- Unprofessional behavior: A few reviewers mentioned that they had poor experiences with specific agents, citing unprofessional behavior, lateness, and arrogance.
- High-pressure sales tactics: A couple of reviewers felt pressured and harassed during the buying process.
