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Hanmer Auto Services Ltd is a family-run business that has been providing garage services in Shropshire for over 40 years. Our team of experienced and friendly staff are dedicated to providing a high-quality service at competitive prices. We are committed to building long-lasting relationships with our customers and ensuring that their vehicles are in a safe and roadworthy condition.
Our Services
As a fully-equipped garage, we offer a wide range of services to cater to the diverse needs of our customers. Our services include:
MOT Testing
We are a MOT testing station, and our experienced technicians will ensure that your vehicle meets the minimum road safety and environmental standards. We test Class IV (Class 4) vehicles, including cars, taxis, minibuses, ambulances, light commercial vans, goods vehicles, motorhomes, motor caravans, and dual-purpose vehicles. Our state-of-the-art testing equipment and expert technicians ensure that your vehicle receives a thorough inspection, and our competitive prices make it an affordable option for routine maintenance.
Servicing
Our team of fully qualified technicians are trained in the latest techniques to ensure that you and your vehicle receive the best service. We offer full and small services for all makes and models of cars, as well as a range of additional services, including tyre replacements, exhaust and brake repair, and electrical diagnostics.
Bodyshop
Our fully equipped bodyshop can repair and restore motor vehicles to their original condition. Our team of experienced technicians is skilled in all aspects of bodywork, including fiberglass repairs and custom-made fiberglass components. We use eco-friendly paints that are less harsh to the environment, ensuring a high-quality finish.
Vehicle Accident Repair
We understand the stress of being involved in an accident, and our experienced team is committed to making the repair process as smooth and efficient as possible. As a leading independent insurance-approved repairer, we work closely with insurance companies to ensure that your vehicle is repaired to the highest standard. We also offer a courtesy car for the duration of the repair work, giving you peace of mind.
Microcars & Quadracycles
Although Microcars and Aixam Quadricycles are no longer in production, we can still repair, service, and MOT existing vehicles. These vehicles are a popular alternative to motorcycles, offering greater fuel efficiency and ease of use. Our experienced technicians can maintain and repair these unique vehicles to ensure they are roadworthy and safe to drive.
At Hanmer Auto Services, we pride ourselves on our commitment to quality, customer service, and environmental sustainability. We are dedicated to providing our customers with the best possible experience, and our team of experts will work closely with you to ensure that your vehicle is in top condition. Contact us today to learn more about our services and how we can help you.
Overall Experience
The reviews suggest a mixed bag of experiences at Hanmer Auto, with some customers reporting excellent service and others expressing disappointment and frustration.
Positive Aspects
Friendly and Knowledgeable Staff
Many reviewers praised the staff at Hanmer Auto, describing them as friendly, knowledgeable, and trustworthy. They were commended for their professionalism and willingness to go above and beyond to ensure customer satisfaction.
Quality of Work
Several reviewers were impressed with the quality of work carried out by Hanmer Auto, including bodywork repairs, MOTs, and other services. They reported that the work was done to a high standard, and in some cases, exceeded their expectations.
Negative Aspects
Poor Customer Service
One reviewer had a poor experience with the customer service team, who were initially unresponsive to their concerns and later attempted to downplay the issue. Another reviewer felt misled by the garage, who carried out work without their knowledge or consent.
Damage to Vehicles
Two reviewers reported damage to their vehicles while in the care of Hanmer Auto, including a scratch on the bonnet and a missing plastic side section. In both cases, the garage was unresponsive or uncooperative in addressing the issue.
