At Onodi Car Sales, we are proud to be a family-run business with a rich history of over 40 years in the motor trade. Our commitment to providing exceptional customer experiences has earned us a loyal customer base, and we strive to make every interaction special. Our showroom is located in West Wickham, where our friendly, knowledgeable, and enthusiastic sales team is dedicated to helping you find the perfect vehicle.
Our Services
We offer a wide range of services to ensure that you have a seamless and enjoyable car-buying experience. Our services include:
- A vast selection of used cars and vans for sale, all of which are thoroughly inspected and prepared before being showcased on our forecourt
- A pressure-free environment where you can take your time to make the right choice
- Knowledgeable staff who are experts in their field and are happy to answer any questions you may have
- Assistance with taxation, insurance, and other necessities to get you safely and effortlessly on the road
- A comprehensive aftersales service to ensure that you are looked after long after you leave the forecourt
Our Promise
At Onodi Car Sales, we promise to provide you with the highest level of service from the moment you contact us and long into the future. We guarantee that all our vehicles are HPI clear, with no outstanding finance or other nasty surprises. Additionally, all vehicles come with a long MOT certificate for maximum reassurance.
Meet the Team
Our team is led by father and son, Tony and James Onodi, who have over 40 years of combined experience in the motor trade. They are supported by a team of highly skilled technicians, including Trev, Steve, and Dan, who take care of MOT's, servicing, and repairs.
Reviews
Don't just take our word for it - read the excellent reviews that our satisfied customers have kindly left us. We are proud of our reputation for providing exceptional customer service, and we look forward to serving you.
Customer Satisfaction with Onodi Cars
Mixed Review of Customer Service
The reviews of Onodi Cars are a mixed bag, with some customers expressing satisfaction and others disappointment with their experience.
Positive Experiences
Many customers had a positive experience with Onodi Cars, praising the helpful and knowledgeable staff, particularly James, who went above and beyond to ensure a smooth transaction. The dealership was commended for its friendly service, prompt delivery, and fair deals.
Negatives: Ignored and Disrespected Customers
On the other hand, some customers reported being ignored or disrespected by the dealership. One customer, a repeat buyer, was disappointed to be ignored multiple times despite trying to contact the dealership. Another customer received a stolen vehicle and was met with unhelpful responses when trying to resolve the issue.
Overall Assessment
While the majority of customers reported positive experiences with Onodi Cars, there are some issues that need to be addressed, such as improving customer service and communication.
