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Come for the beer, stay for the stars!

At Grosvenor Pulford Hotel & Spa, we take pride in offering our guests an unforgettable experience of luxury and elegance. Located in the heart of Cheshire, just outside the historic city of Chester, our award-winning hotel is the perfect destination for those seeking relaxation, celebration, or business travel.

Our Story

Grosvenor Pulford Hotel & Spa is a family-owned hotel, part of the Nelson Hotels & Inns group, and is renowned for its exceptional service, opulent facilities, and exquisite dining experiences. Our hotel features beautifully modern bedrooms, luxurious spa and leisure facilities, and refined restaurants, making it the ultimate Cheshire escape.

Our Services

We offer a range of services to cater to every need, from luxurious accommodation to exquisite dining, and from indulgent spa treatments to state-of-the-art business facilities. Our hotel is the perfect venue for weddings, conferences, and special occasions, with our dedicated team always on hand to ensure that every event is truly unforgettable.

Luxury Accommodation

Our 75 elegant bedrooms are thoughtfully equipped to provide the ultimate relaxation experience. From our Classic Rooms to our luxurious Superior Rooms, every detail has been carefully considered to ensure that our guests feel pampered and indulged.

Dining

Our award-winning Palm Court restaurant offers exquisite, AA Rosette-awarded British and European cuisine in magnificent surroundings. For a more casual dining experience, Nelson's private dining offers a delightful setting for any occasion.

Spa

Imagine a luxurious health, beauty, and wellbeing oasis nestled in the heart of the Cheshire countryside, where true indulgence and serenity await. Spa by Kasia offers a range of treatments, from indulgent massages to rejuvenating facials, all designed to pamper and relax.

Weddings

Our award-winning venue is the perfect setting for a wedding as unique as your love story. Whether you seek a grand celebration or an intimate gathering, our dedicated wedding team will ensure that every detail is meticulously planned and executed to perfection.

Business

Our hotel offers state-of-the-art business facilities, including meeting rooms, conference suites, and luxurious accommodation. Our dedicated team will ensure that every event, from conferences to product launches, is a resounding success.

Virtual Tour

Take a tour of our hotel and discover the ultimate Cheshire escape. From our luxurious bedrooms to our opulent spa and leisure facilities, every aspect of our hotel has been carefully designed to provide the ultimate relaxation experience.

Reviews (2147)
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Positive: Guests praised the hotel's luxurious atmosphere, comfortable rooms, excellent food, and attentive staff.
Negative: Some reviewers experienced slow service, dated rooms, and a crowded spa area.

Hotel Experience

The overall experience of guests at this hotel is overwhelmingly positive. Many reviewers praised the hotel's luxurious atmosphere, comfortable rooms, and excellent food.

Rooms and Amenities

Guests were impressed with the modern, spacious rooms, comfortable beds, and great showers. Some rooms were upgraded, and the amenities, such as USB ports next to the bed, were appreciated.

Food and Drink

The hotel's food and drink options were highly praised, with many reviewers enjoying the excellent breakfast, lunch, and dinner options. The hotel's restaurants, including Nelson's and the Palm Court, were praised for their quality and atmosphere.

Staff and Service

The staff were consistently described as friendly, helpful, and professional, with many reviewers praising their attentive service.

Spa and Leisure Facilities

While some reviewers did not get to experience the spa facilities due to time constraints, those who did enjoyed the relaxing atmosphere and amenities, such as the pool and Japanese Zen garden.

Negative Comments

Some reviewers experienced slow service, and a few were disappointed with the dated rooms and spa area. One reviewer was unhappy with the service charge and felt it did not reflect the standard of service.