Protecting Your Home, Protecting Your Future
At Magnet Insurance Services Ltd, we're passionate about providing exceptional home and property insurance services to our clients. As an independent insurance broker, we have access to dozens of insurance providers, many of which are only available through brokers like us. Our experienced, knowledgeable, and approachable staff work hard to find you the right insurance protection at a reasonable cost.
Our Services
We offer a wide range of insurance services, including Home Insurance, Non-Standard Homes Insurance, Landlords Insurance, Unoccupied Properties Insurance, Renovation Insurance, and Model Railway Insurance. Our policies are tailored to meet the specific needs of our clients, whether they have a standard property or one with unique characteristics. We consider most property types, usage, and personal circumstances, including listed properties, underpinned homes, high-value homes, barn conversions, timber frame homes, thatched properties, second homes, holiday homes, unoccupied landlords, previously flooded homes, previous subsidence, home working, building works, adverse claims, adverse credit history, criminal convictions, bankruptcy, refused home insurance, previous policy cancelled or voided, and high-risk occupations.
Why Choose Magnet?
At Magnet Insurance Services Ltd, we pride ourselves on our commitment to providing exceptional levels of service. We understand that occasionally things may go wrong, and we have a complaints procedure in place to deal promptly and fairly with any issues that may arise. Our staff is experienced, knowledgeable, and approachable, and we work hard to find you the right insurance protection at a reasonable cost.
Our Mission
Our mission is to provide our clients with exceptional home and property insurance services that meet their specific needs and circumstances. We strive to build long-term relationships with our clients, providing them with personalized service, expert advice, and competitive pricing.
Our Values
At Magnet Insurance Services Ltd, we value our clients and strive to provide them with the highest levels of service. We are committed to being honest, transparent, and fair in all our dealings, and we strive to build trust with our clients through our professionalism, expertise, and reliability.
Overall Review Summary
Positive Experiences
- Many customers have had positive experiences with Magnet Insurance, praising the ease of arranging insurance online, competitive pricing, and helpful staff members.
- Some reviewers appreciated the quick and efficient service, with documents arriving promptly and clearly explaining the policy details.
- A few customers mentioned that Magnet Insurance saved them money compared to their previous insurers.
Negative Experiences
- Unfortunately, some customers have had poor experiences with Magnet Insurance, particularly when dealing with claims.
- Several reviewers complained about the slow and unresponsive claims process, managed by a third-party organization (Davies Group).
- Some customers felt that the claims process was unclear, with multiple people handling their claims, and unclear approvals for repairs.
- A few reviewers mentioned that Magnet Insurance lacked consistency in their underwriting, with one customer experiencing a sudden refusal of coverage without apparent reason.
