At Downtide Caravans & Leisure, we are a family-run business that has been consistently providing high-quality service to our customers for over 30 years. Our long-standing expertise in the caravanning and touring world has earned us a reputation as one of the leading caravan and motorhome dealerships in Norfolk.
Our Services
As a fully integrated dealership, we offer a comprehensive range of services to cater to your caravanning and motorhome needs. Our state-of-the-art workshop caters to all your servicing, repair, and refurbishment requirements. Our expertly trained engineers and knowledgeable sales team are dedicated to providing exceptional customer service.
Our on-site caravans and motorhomes are from renowned brands such as Adria and Swift, offering a wide range of new and pre-owned models. We also provide a brokerage service, allowing you to sell your caravan or motorhome quickly and efficiently.
Accessory Shop
Our on-site accessory shop offers a vast selection of caravanning and motorhome accessories, including Ateg awnings, motor movers, and solar panels. Our knowledgeable staff are always happy to help you find the perfect accessory for your vehicle.
Workshop and Servicing
Our purpose-built workshop is equipped with the latest technology and equipment, allowing our expert engineers to carry out any necessary repairs or maintenance work. Whether you need a routine service or a major overhaul, our team is dedicated to getting your vehicle back on the road quickly and efficiently.
Finance Options
We understand that purchasing a new caravan or motorhome can be a significant investment. That's why we offer a range of financing options to help make your purchase more affordable. Our agents for Close Brothers and Black Horse finance, we can help you secure a payment plan that suits your budget.
Why Choose Downtide Caravans?
At Downtide Caravans & Leisure, we pride ourselves on our commitment to customer service, our wide range of products, and our expert knowledge of the caravanning and motorhome industry. Whether you're a seasoned RVer or just starting your caravanning journey, we're here to help you every step of the way.
New and Pre-owned Stock
We have an impressive selection of new and pre-owned caravans and motorhomes from Adria and Swift. Whether you're looking for a luxurious motorhome or a reliable touring caravan, we have something to suit every taste and budget.
Brochure
We regularly update our brochure to reflect our latest stock and special offers. Make sure to check back frequently to see what's new and exciting at Downtide Caravans & Leisure.
Overview of Downtide Caravans
Positive Experiences
The majority of customers have had an extremely positive experience with Downtide Caravans. Many have praised the company's helpful and pleasant staff, excellent service, and willingness to go the extra mile to resolve issues.
Staff and Service
The staff at Downtide Caravans have been consistently described as friendly, knowledgeable, and helpful. They have been praised for their excellent customer service, being willing to listen to customers' needs and provide solutions.
Range and Selection
The company's range of caravans and camper vans has been described as huge, with customers appreciating the variety of options available. The spares and accessories shop has also been praised for its large selection.
Personalized Experience
Several customers have mentioned the personalized experience they received from Downtide Caravans, with staff taking the time to understand their needs and provide tailored solutions.
Negative Comments
Issues with Communication and Follow-Through
A few customers have expressed disappointment with the company's communication and follow-through. One customer reported that promises were made but not kept, and another mentioned that they were not allowed to browse the vehicles freely.
