Discover Your Dream Car with Us
At Birstall Motor Village Ltd, we pride ourselves on being a reputable and trusted used car dealership based in Batley, Yorkshire. Established in 2010, our experienced team has over 20 years of combined main dealer experience working for renowned brands such as Ford, Volvo, and Nissan. Our commitment to excellence and customer satisfaction has earned us an impressive 5-star Autotrader review rating.
Our Services
We specialise in offering a diverse range of high-quality used cars at affordable prices, catering to diverse needs and budgets. From small first-time driver cars to larger 7-seaters and SUVs for families, our extensive inventory of over 50 vehicles ensures we have the perfect vehicle for you. Our team takes pride in providing exceptional customer service, ensuring a stress-free buying experience. We work closely with the AA, proudly adhering to the AA Cars Standards, to provide our customers with unparalleled peace of mind.
Why Choose Us
At Birstall Motor Village Ltd, we understand that buying a used car can be a daunting process. That's why we're dedicated to guiding you through every step, ensuring you find the ideal vehicle tailored to your specific needs. Our friendly, knowledgeable staff is always available to provide expert advice, helping you make an informed decision. As a testament to our commitment to excellence, we've had many satisfied customers who have not only purchased multiple vehicles from us but have also recommended our dealership to friends and family.
Business Hours
Monday: 10:00 - 18:00
Tuesday: 10:00 - 18:00
Wednesday: 10:00 - 18:00
Thursday: 10:00 - 18:00
Friday: 10:00 - 18:00
Saturday: 10:00 - 17:00
Sunday: 12:00 - 15:00
Please note that we are closed between 13:00 - 14:30 every Friday, but we can arrange out-of-hours appointments upon request.
Overall Experience
The overall experience at Birstall Motor Village is overwhelmingly positive, with many customers praising the friendly and honest service they received.
Positive Aspects
- Friendly and polite staff
- Honest and trustworthy salespeople
- No pushy sales tactics
- Excellent customer service
- Well-maintained and reliable cars
- Good prices for quality cars
- Helpful and knowledgeable staff
Negative Aspects
- One customer had a poor experience with online queries, finding it difficult to get answers to their questions
- Another customer was unhappy with the lack of COVID-friendly procedures in place
- One reviewer mentioned that the dealership could improve by fixing minor issues with the car before sale
Common Praises
- Many customers praised the friendly and honest service they received from the staff, particularly mentioning the brothers who run the dealership
- Several reviewers mentioned that they were not pushy or aggressive in their sales approach
- The quality of the cars and the prices were also frequently praised
