Welcome to The Urban Rooms, Nottingham's largest city centre spa and beauty salon. Located in the deluxe 4* Crowne Plaza Hotel, our urban hideaway offers a truly beautifying service and spa experience, with free car parking whilst you are in your treatment.
About Our Services
At The Urban Rooms, we are passionate about providing a wide range of beauty treatments that cater to all your needs. Our team of specially trained beauty spa therapists are dedicated to ensuring that your visit exceeds your expectations. Our urban hideaway offers a range of relaxing spa day packages from just 59.00, including a wide range of amazing treatments for you to choose from.
Spa Facilities and Treatments
Our spa packages include full use of the spa facilities, including the heated swimming pool, steam room, gymnasium, ice fountain, spa pool, and relaxation room. We offer an extensive range of beautifying maintenance treatments to fulfill all your beauty needs. From ESPA facials to body treatments, waxing, and self-tanning, we have got you covered.
Our Mission
At The Urban Rooms, our mission is to provide a haven of relaxation and tranquility in the heart of Nottingham city centre. We strive to create a warm and welcoming atmosphere, where our guests can escape the stresses of everyday life and indulge in some much-needed pampering.
Why Choose Us
At The Urban Rooms, we pride ourselves on our attention to detail and commitment to providing exceptional customer service. Our experienced therapists are dedicated to tailoring each treatment to your individual needs, ensuring that you leave feeling relaxed, rejuvenated, and radiant.
Book Your Treatment Today
Book your treatment online today and experience the ultimate in relaxation and beauty at The Urban Rooms.
Overall Experience
The reviews are generally very positive, with many customers praising the welcoming and professional staff, excellent treatments, and relaxing atmosphere.
Staff and Service
The staff at the spa were consistently praised for their kindness, professionalism, and attention to detail. Many reviewers mentioned specific staff members who went above and beyond to ensure they felt welcome and relaxed.
Treatments and Facilities
The treatments offered by the spa were highly praised, with many reviewers mentioning specific treatments such as facials, massages, and waxing. The facilities, including the gym, pool, and relaxation area, were also praised for their cleanliness and comfort.
Negative Experiences
However, a few reviewers had negative experiences, including poor customer service, ignored emails, and inflexible policies regarding gift vouchers.
Organization and Communication
Some reviewers mentioned issues with communication and organization, including failure to return calls and unhelpful responses to emails.
