Right Decisions about insurance
At Hazelton Mountford, we pride ourselves on being a people-centric business that puts our clients at the forefront of everything we do. Established in 2008, we are an independent provider of business insurance, private clients insurance, and tenant referencing services. We believe that a personal touch is essential in building strong relationships with our clients, which is why we strive to deliver a service that is both professional and approachable.
Our Values
At the heart of our business is a set of core values that guide everything we do. These values are Personal Service, Expertise, and Integrity. We understand that each client is unique, and we take the time to understand their specific needs and requirements. Our team of experts has extensive knowledge in their respective fields, ensuring that our clients receive the most suitable and tailored insurance solutions. Our integrity is paramount, and we believe that honesty and transparency are essential in building trust with our clients.
Testimonials
We are proud of the reputation we have built over the years, and we are grateful for the positive feedback we receive from our clients. Here are a few testimonials that showcase our commitment to excellent service:
- "Having spent many years working for small and large corporate organisations, both myself and my husband know what a genuine excellent customer experience looks and feels like. This is an extremely difficult balance to get right in a time when clients have high expectations and are being squeezed financially from all sides. You've done a fantastic job with this Sophie Gibbins. What a pleasure you are to deal with! Extremely professional, efficient and knowledgeable and you get to know your clients needs immediately so you can offer them the correct level of insurance cover at a competitive price. We would highly recommend you and your colleague Leanne Morris." Nicola & Andy Davies
- "I can recommend Lee and his team enough. They are always available on the phone, diligent, polite and competent in providing and explaining us pros and cons of all different options." Paolo Guasco of Guasco & Associates Ltd
- "I found the advice we received to be knowledgeable, professional and of a high quality, most importantly our insurance premium almost halved saving us not just a few hundred pounds but rather a few thousand pounds per annum." Jim Hidderley of Wildgoose Rural Training
Our Services
At Hazelton Mountford, we offer a wide range of services that cater to the specific needs of our clients. These services include:
- Business & Corporate Insurance: We understand the unique insurance needs of businesses and provide tailored solutions to protect against unforeseen events.
- Fleet Insurance: Our fleet insurance packages are designed to provide comprehensive cover for businesses that rely on a fleet of vehicles.
- Construction Insurance: We offer specialized construction insurance solutions that cater to the specific needs of construction companies.
- Property Developer Insurance: Our property developer insurance policies provide coverage for property developers against a range of risks, including construction, property, and liability insurance.
- Professional Indemnity Insurance: We offer professional indemnity insurance that protects professionals against errors, omissions, or negligence.
- Social Enterprise Insurance: Our social enterprise insurance solutions cater to the unique insurance needs of social enterprises, including charity insurance and non-profit insurance.
- Equine Insurance: We offer a range of equine insurance products, including horse insurance, racehorse insurance, and bloodstock insurance.
- Marine Trades Insurance: Our marine trades insurance policies cater to the specific needs of marine businesses, including boat insurance, yacht insurance, and marine equipment insurance.
Conclusion
At Hazelton Mountford, we are committed to delivering exceptional service, expert advice, and comprehensive insurance solutions to our clients. We believe that building strong relationships with our clients is essential, and we strive to provide a personalized service that is tailored to their specific needs. We look forward to working with you and helping you navigate the complexities of insurance.
Overall Experience
All customers who reviewed Hazelton Mountford have had a positive experience, with every reviewer giving the company 5 out of 5 stars. The overwhelming sentiment is one of satisfaction, praise, and recommendation.
Communication and Customer Service
Many reviewers praised the excellent communication and customer service provided by Hazelton Mountford. Several mentioned that the staff were professional, friendly, and responsive, making them a pleasure to deal with.
Insurance Products and Services
The company's insurance products and services have also received widespread acclaim. Reviewers praised the quality of the services, the ability to create bespoke policies, and the knowledge and expertise of the staff.
Personalized Service
Several reviewers mentioned receiving personalized service from Hazelton Mountford, with staff taking the time to understand their specific needs and tailor their offerings accordingly.
Comparisons to Other Brokers
One reviewer did compare Hazelton Mountford to another broker, stating that while the service was good, another broker provided a better quote. This suggests that Hazelton Mountford may not always be the cheapest option, but their personalized service and high-quality products may make them worth considering.
Area for Improvement
The only negative comment was from a reviewer who felt that Hazelton Mountford's services were good but not as good as those of another broker. However, this reviewer still gave the company an average rating (3 stars) rather than a poor one (1 or 2 stars).
