Transforming Smiles, Transforming Lives
At West Kensington NHS Dental Care, we are a family practice that has been well established for over 20 years, and we are proud of the NHS service we provide. Our team of experienced, friendly, and caring staff are committed to putting our patients at the centre of our service, and always treating them with respect and dignity. As a member of the British Dental Association's Good Practice Scheme, we strive to provide the highest level of care to all our patients.
Our Services
Our practice offers the full range of NHS treatment to ALL members of the public, whether they are working or non-working (i.e. exempt patients). We also provide private treatments, including cosmetic dentistry to improve your smile. Our experienced dentists are dedicated to providing high-quality care, and we are confident that you will be in safe and capable hands. From routine check-ups to emergency appointments, we are here to help you maintain good oral health and achieve a healthy, beautiful smile.
Our Team
Our team of experienced, friendly, and caring staff are committed to providing exceptional care to our patients. Our dentists are registered members of the General Dental Council and participate in regular training and continuous professional development to ensure that they are up-to-date with the latest techniques and best practices. From our principal dentist to our reception team, we are dedicated to providing a warm and welcoming environment for all our patients.
Our Commitment to You
At West Kensington NHS Dental Care, we are committed to providing exceptional care to our patients. We believe that everyone deserves a healthy, beautiful smile, and we are dedicated to helping you achieve just that. Whether you need a routine check-up, emergency care, or cosmetic treatments, we are here to help. We welcome new patients and look forward to meeting you soon.
Overview of Reviews
The reviews of this dental practice are generally positive, with many patients expressing their satisfaction with the service provided by the dentists and staff.
Positive Feedback
Many reviewers praised the professionalism and kindness of the dentists, particularly Dr. Patel and Dr. Xiao-Li Du. They appreciated the thorough explanations provided by the dentists, the gentle and painless treatments, and the friendly and respectful attitude of the staff.
Negative Feedback
However, there were some negative reviews from patients who experienced poor service from the reception staff, including rudeness and inflexibility. One reviewer had a bad experience with a dentist named Dr. Xiao-Li Du, who allegedly damaged their teeth and denied any responsibility.
Reception Staff Issues
Some reviewers had issues with the reception staff, including being hung up on, being lectured about the 24-hour cancellation policy, and being told they would be put at the bottom of the waiting list.
Dental Issues
One reviewer had a very bad experience with a cosmetic brace treatment provided by Dr. Xiao-Li Du, which allegedly damaged their teeth and caused permanent damage.
