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Your Property, Our Priority

At Crystal Boutique, we're a family-run fashion boutique that prides ourselves on offering a personal and professional service. Our boutique is based in Fleet, Hampshire, and we're one of the largest stockists of Prom, Evening, Wedding, and Bridesmaid Dresses in Hampshire, Berkshire, and Surrey.

Our Story

Originally started by Kay Balsdon in 2006, Crystal Boutique was previously known as Crystal Prom Wear and was based in Church Crookham. As the business grew, we moved to Fleet Town Centre in 2009 and expanded our range of dresses. Our team is led by Kay and her daughter Lisa, who co-run the boutique, ensuring that our personal and professional service is upheld every day.

Our Services

We offer an extensive range of dresses and accessories for all occasions. Our Prom dress collection is one of the largest in the area, with sizes 0-30 and a complete selection of styles. We also have an elegant collection of Evening dresses, including brands such as Mascara, Dynasty, and Tiffanys. Our Wedding dress collection is exclusive and diverse, featuring brands like Liliana by Tiffanys, Ellis Bridal, and Victoria Kay. For Bridesmaids, we have a massive collection of dresses in over 49 colors, including a teen range and flower girl dresses. Lastly, our Accessories collection includes tiaras, veils, jewelry, and evening bags to complete your look.

Our Promise

At Crystal Boutique, we promise to provide an exceptional shopping experience, with a personal and professional service that will make you feel like royalty. We're dedicated to helping you find the perfect dress for your special occasion, and our team is always happy to offer advice and guidance to ensure you look and feel your best.

Reviews (162)
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Positive: The staff are friendly and helpful, the dress selection is beautiful and extensive, and the atmosphere is relaxed and welcoming.
Negative: Some reviewers experienced pressure to buy, were not allowed to take photos, and had a negative experience with a specific staff member.

Overall Experience

The overall experience at Crystal Boutique is largely positive, with many reviewers praising the friendly and helpful staff, beautiful dresses, and relaxed atmosphere.

Staff and Service

The staff at Crystal Boutique receive high praise for their patience, attentiveness, and lack of pressure to buy. Many reviewers mention the personalized service and helpful advice provided by the staff, making them feel welcome and at ease.

Dress Selection and Quality

The dress selection is widely praised, with many reviewers commenting on the beautiful and extensive range of dresses available. The quality of the dresses is also mentioned as being high.

Negative Comments

However, some reviewers mention a few drawbacks, such as not being allowed to take photos, no sales rail, and pressure to buy on the spot. One reviewer had a negative experience with a specific staff member and felt rushed.