Your key to finding the perfect property!
Here at Copelands Estate Agents, we are a well-established and respected family-run business based in Westhoughton, Bolton. Since 1992, we have been providing a professional, enthusiastic, and friendly service to our clients, whether they are buying, selling, or letting properties in Westhoughton and surrounding areas. Our comprehensive marketing and dedication to customer satisfaction have contributed to our success in delivering a great service to all our customers.
Our Services
We take great pride in offering a comprehensive range of services to our clients, including free accompanied viewings, free internet advertising, free for sale/let board, and free market appraisal gallery. Our team is dedicated to providing exceptional customer service, ensuring that our clients receive a tailored experience that meets their unique needs.
For Buyers
We understand that buying a property can be a daunting task, which is why we offer a range of services to make the process as smooth as possible. From start to finish, we can assist with all aspects of buying a property, including free accompanied viewings, free internet advertising, and free market appraisal gallery.
For Sellers
If you're looking to sell your property, we can help you achieve the best possible price with our expert sales services. Our comprehensive marketing strategy ensures that your property receives maximum exposure, and our dedicated team will guide you through the entire sales process, from start to finish.
For Tenants
We understand that finding the perfect rental property can be a challenge, which is why we offer a range of options to suit your needs. From start to finish, we can help you find your ideal property, and our dedicated team will ensure that the entire process is as smooth and stress-free as possible.
For Landlords
Whether you're a first-time landlord or a professional investor, we have a range of solutions to help you achieve the best possible returns on your investment. Our dedicated team will guide you through the entire letting process, from finding the perfect tenant to managing your property.
Overview of Reviews
The reviews of Copelands Estate Agents are overwhelmingly positive, with many customers expressing their satisfaction with the company's professionalism, friendliness, and helpfulness. Several reviewers praised the company's staff, mentioning specific employees who went above and beyond to assist them.
Positive Feedback
Many reviewers mentioned the following positive aspects of their experience with Copelands:
- Professionalism: Reviewers praised the company's professionalism, efficiency, and expertise in handling property sales and rentals.
- Friendly and Helpful Staff: Several reviewers mentioned the friendliness and helpfulness of the staff, particularly Jacqui, Catherine, and Loraine.
- Smooth Transactions: Many reviewers reported having a smooth and stress-free experience with Copelands, with efficient communication and timely updates throughout the process.
- Personal Touch: Some reviewers appreciated the personal touch and attention to detail provided by the company's staff.
Negative Feedback
However, not all reviews were positive. Some reviewers expressed dissatisfaction with their experience, citing the following issues:
- Poor Communication: One reviewer mentioned that the company's communication was poor, and they did not receive the respect they deserved.
- Unpleasant Staff: Another reviewer reported encountering unpleasant staff members who threatened them with notice without prior warning.
- Apathetic Service: One reviewer criticized the company's apathetic service, stating that they showed no interest in recommending properties or promoting their listings.
- Maintenance Issues: One reviewer reported maintenance issues with the rented property, including doors that were not properly attached to hinges and windows that were not sealed.
