Quality Used Cars at Affordable Prices
Welcome to CarMania, the premier destination for quality used cars in Hull, East Yorkshire. With over 20 years of experience in the automotive industry, we pride ourselves on providing our customers with a wide range of high-quality, low-mileage used cars that cater to all budgets and preferences.
Our Story
CarMania was established in 2001 with a mission to provide our customers with a hassle-free car buying experience. Over the years, we have built a reputation for excellence, and our commitment to customer satisfaction has earned us a loyal customer base. Our team of friendly and knowledgeable staff are dedicated to helping you find the perfect car that meets your needs and budget.
Our Services
At CarMania, we offer a comprehensive range of services designed to make your car buying experience as seamless as possible. Our services include:
- Showroom: Our state-of-the-art showroom is open 7 days a week, allowing you to view our extensive range of quality used cars at your convenience.
- Valeting: Our fully equipped onsite valeting centre offers a range of packages to suit every budget, ensuring your new car looks and feels like new.
- Finance: We have full finance facilities available, allowing you to spread the cost of your purchase over 2-5 years.
- Part Exchange: We accept part exchanges and will consider any vehicle of any age.
- Sell Your Car: If you're looking to sell your car, we'll give you a free estimated valuation and make the process as hassle-free as possible.
Our Advantage
At CarMania, we pride ourselves on our commitment to quality and customer satisfaction. Here are just a few reasons why you should choose us:
- Personal Warranty: We provide a personal warranty with every vehicle sold, giving you added peace of mind.
- Onsite Valeting: Our fully equipped onsite valeting centre is available to the public and trade.
- 45-Point Check: All our sales vehicles undergo a thorough 45-point check and oil and filter service to ensure your new car is safe and reliable.
Get in Touch
If you're looking for a quality used car, or simply want to learn more about our services, please don't hesitate to get in touch. Our friendly team are always happy to help.
Poor Customer Service and Quality Issues
Carmania seems to have received some criticism from customers, with one reviewer, John Macdonald, giving a 1-star review. He expressed his frustration with the car's clutch, which broke down shortly after purchase, and the dealership's lack of willingness to rectify the issue. He also felt they were not transparent about the sale and were not willing to work with him to find a solution.
Positive Experiences
Several reviewers, including Spot On Locksmiths Scott Mcshane, Lucy Dalton, Terry Young, and Gillian Boynton, had positive experiences with Carmania. They praised the helpful staff, the quality of the cars, and the overall buying experience. Lucy Dalton, in particular, had a fantastic experience, highlighting the staff's loveliness, the car's immaculate condition, and how it drives like a dream.
Negative Experiences
Sharon Binnington had a disastrous experience with Carmania, buying a car in February that has been plagued by issues, including oil leaks and a cracked spring. She also felt that she was not informed about the car's engine and mileage. Her experience was marred by the dealership's lack of availability to fix the problems when she reported them.