Your Local Agents, Global Reach
Established in 1994, Bank House Property is a leading estate agency in Deal and the surrounding areas. We pride ourselves on providing a comprehensive and personalized service to both landlords and tenants.
Our experienced team of professionals are dedicated to
- Residential Lettings: Finding you the ideal tenant for your property, whether you are a landlord or a tenant seeking a new home.
- Residential Sales: Guiding you through the process of buying or selling your property with care and expertise.
For Landlords
- Free property valuations
- Comprehensive marketing campaigns
- Thorough tenant referencing
- Rent collection and management
- Full property maintenance and repair coordination
- Dedicated property manager
For Tenants
- Access to a wide range of properties to fit your needs and budget
- Expert advice on tenancy agreements and legal matters
- Responsive communication and personalized support
- Access to online tenant portal for easy communication and payments
Whatever your property needs, we are committed to delivering
- Friendly and efficient service
- Professionalism and integrity
- Clear and open communication
- Results-driven approach
Our dedicated team is based in the heart of Walmer, easily accessible to clients in Deal, Walmer, Kingsdown, St Margaret's, Dover, Folkestone, Thanet and Sandwich. We leverage the power of online property portals and our extensive network of connections to reach the widest possible audience for your property.
Contact us today to learn more about how Bank House Property can help you achieve your property goals.Summary of Customer Reviews for Bank House Properties
Customer Service and Communication
The majority of customers are satisfied with the customer service provided by Bank House Properties. Many customers praised the staff for being friendly, helpful, and quick to resolve any issues. Dan mentioned that the staff was always friendly and happy to help, while Jocasta Sewell found them to be very communicative and easy to talk to. George Carroll appreciated the excellent customer service, particularly Chloe's help in sorting out issues quickly. Jackie Twaites also highlighted Chloe's patience and helpfulness.
Renting and Sales Experience
Most customers had a positive experience with renting or selling properties through Bank House Properties. Tom P. had a great experience with the staff, who were happy to help with any problems. Mark Gregory found the staff to be cheerful and professional, making the search for a home a pleasure. Clare Coe appreciated the help provided by the staff in finding her perfect home. James Collins was highly satisfied with the pain-free sale of his home.
Negative Experiences
However, not all customers had a positive experience. Mark Ridyard found it very difficult to get work completed and had been waiting for over a year for one job. Lucy Fitchie had a terrible experience due to the high fees and the discovery that the landlord was being taken to court by their bank for not paying the mortgage. This was despite the agency having performed thorough checks on her.
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