Discover the Art of Exceptional Jewellery
At Kensington Jewellery, we're a family-run business based in Birmingham's historic Jewellery Quarter, with a passion for creating exquisite, unique pieces that are truly unforgettable. Since establishing our manufacturing business in 1994, we've been dedicated to providing our customers with the highest quality products, exceptional customer service, and unparalleled expertise.
Our Story
We opened our retail shop on Vyse Street 16 years ago, showcasing our exceptional craftsmanship and commitment to excellence. Today, we're proud to offer an unrivalled selection of diamond, gemstone, pendant, earring, and bracelet designs, all carefully crafted on-site by our team of skilled artisans.
Our Services
At Kensington Jewellery, we're more than just a jeweller - we're a partner in your journey to finding the perfect piece. Our expert team offers:
- Bespoke Design Services: Our team of skilled craftsmen can bring your design ideas to life, creating unique, one-of-a-kind pieces tailored to your exact requirements.
- Diamond Ring Specialists: We offer an extensive range of certified diamond rings, including round brilliant cut, princess cut, oval, pear, and marquise designs.
- Gemstone Jewellery: We're one of the largest suppliers of gemstone jewellery in the area, offering an unparalleled selection of rings, pendants, earrings, and bracelets featuring precious stones.
- Design Your Own: Our experts will work closely with you to create a bespoke design from scratch, ensuring your vision is brought to life.
What Sets Us Apart
At Kensington Jewellery, we pride ourselves on:
- Quality and Craftsmanship: Each piece undergoes an intricate manufacturing process, guaranteeing exceptional quality and attention to detail.
- Expertise and Advice: Our team of experts offers unbiased advice and guidance to ensure you make an informed decision.
- Customer Service: We're committed to providing exceptional customer service, ensuring your experience is nothing short of exceptional.
Why Choose Kensington Jewellery?
We're dedicated to providing you with an unforgettable experience, combining:
- Unparalleled Quality: We use only the finest materials and craftsmanship to create truly exceptional pieces.
- Personalised Service: Our expert team is dedicated to providing a tailored experience, ensuring your needs are met at every stage.
- Exceptional Value: We pride ourselves on offering high-quality products at competitive prices, guaranteeing you receive the best possible value.
Overall Experience
The majority of customers have had a positive experience with Kensington Jewellers, praising the family-run business for their excellent customer service, attention to detail, and high-quality products.
Quality and Craftsmanship
Customers have been impressed with the quality of the rings, with many commenting on the excellent workmanship and attention to detail. The business has been praised for their ability to create bespoke rings that meet individual customer requirements.
Customer Service
The staff at Kensington Jewellers have been praised for their professionalism, helpfulness, and patience. Customers have felt welcome and well-informed throughout the process, with many commenting on the excellent customer service.
Issues and Concerns
However, a few customers have experienced delays and poor communication, leading to frustration and disappointment. In some cases, rings have taken longer than expected to arrive, and customers have felt left in the dark about the status of their order.
