Building long-term relationships, one innovative solution at a time.
At Abbey Support, we are a renowned managed IT support services company based in SW London, providing tailored solutions to businesses in Croydon, Kingston, Wimbledon, and surrounding areas. Our team of experienced professionals is dedicated to delivering exceptional IT support services, IT consulting, and IT management to help businesses like yours thrive in today's fast-paced digital landscape.
Our Mission
Our mission is to provide comprehensive, flexible, and reliable IT support services that meet the unique needs of our clients. We strive to build long-term relationships with our clients, understanding that their IT requirements may change over time. Our goal is to help businesses like yours succeed by providing expert guidance, proactive maintenance, and timely technical support.
Our Services
We offer a range of IT support services, including:
- Flexible IT Support: Our managed IT support packages are designed to meet the specific needs of your business, with options for remote, on-site, and ad-hoc support.
- Equipment Upgrades: We can help you upgrade your existing equipment or source new hardware and software solutions to improve your business operations.
- Cyber Security: Our expert team can help you protect your business from cyber threats and ensure compliance with industry regulations.
- Cloud Services: We offer cloud-based solutions for data storage, backup, and disaster recovery.
- Telephony and Connectivity: Our team can help you optimize your telephony systems and ensure reliable connectivity for your business.
- Web Development: We offer customized web development services to help you create a strong online presence.
Why Choose Us?
At Abbey Support, we pride ourselves on our:
- Expert and dedicated IT engineers
- Microsoft partnership
- Range of contracts to suit all budgets
- Office 365 and cloud specialists
- Flexible and comprehensive IT support services
Meet Our Team
Our team of experienced professionals is led by our CEO and Director, Anthony Melbourne, who has worked with some of the world's largest banks and telecom companies. Our team is dedicated to providing exceptional service and tailored IT solutions to help your business succeed.
General Impressions and Customer Service
The reviews highlight a stark contrast in customer experiences with Abbey Support. On one hand, Melique Ogilvie's 1-star review expresses frustration with the company's pricing and customer service, citing passive-aggressive emails and a lack of loyalty to long-term customers. On the other hand, multiple 5-star reviews praise the company's knowledgeable staff, prompt resolutions, and cost-effective services.
Pricing and Customer Loyalty
Melique Ogilvie's review suggests that Abbey Support prioritizes profits over customer loyalty, leading to feelings of betrayal and frustration. In contrast, other reviewers appreciate the company's flexible and cost-effective approach, which offers value for money.
Technical Expertise and Support
Multiple reviewers, including Tom Evans, Tenable Tenable, Greig Downie, Mail Adventus, and Chin Wilmot, have praised Abbey Support's technical expertise, speedy resolutions, and professional services. They appreciate the company's ability to handle complex IT issues, provide excellent support, and offer peace of mind in terms of security and IT management.
