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At Rapid Response, we pride ourselves on being one of the leading maintenance and construction companies in the region, with a long history of providing exceptional services to a wide range of clients across various sectors. Our team of highly skilled and professional tradespeople, project managers, and administrators work together to provide a seamless and efficient service that exceeds our clients' expectations.
Our Services
We offer a comprehensive range of services that cater to the needs of domestic and commercial properties. Our services include gas works and heating, plumbing, electrical works, structural works, damp and remedial works, roofing, major building works, window and door maintenance, and specialist works. We also provide non-licensed asbestos removal, legionella testing, and other specialized services. Our team is well-versed in working on a diverse range of systems and projects, from boiler systems and biomass heating to electrical works at heights.
Our Promise
At Rapid Response, we take pride in our commitment to providing exceptional service to our clients. We understand the importance of timely and efficient responses to maintenance and emergency calls. Our team is dedicated to providing a rapid response to ensure minimal disruption to our clients' properties and businesses. We have developed a comprehensive system for managing projects, utilizing the latest technology to ensure efficiency and quality of service.
Our Experience
With years of experience in the industry, we have built a reputation for providing high-quality services to our clients. We have worked with multiple portfolio owners across the banking and property management sectors, large facilities management companies, and insurance companies. Our team has gained extensive experience in managing large portfolios and providing cost-effective solutions to our clients.
Our Vision
Our vision is to continue to provide exceptional service to our clients, exceeding their expectations and building long-term relationships. We strive to be at the forefront of the industry, utilizing the latest technology and innovative approaches to improve our services.
Our Team
Our team is comprised of highly skilled and professional tradespeople, project managers, and administrators who work together to provide a seamless and efficient service. We take pride in our team's dedication to providing exceptional service to our clients, and we continually invest in their training and development to ensure they are up-to-date with the latest industry practices and technologies.
Our Accreditations
We hold all required and relevant accreditations and training certificates for the services we provide. We are committed to maintaining the highest standards of quality and safety in our work.
Overall Excellent Service
The majority of reviewers praised the excellent service provided by Rapid Response, emphasizing their professionalism, friendliness, and efficiency.
Punctuality and Reliability
Many reviewers highlighted the prompt response and timely completion of work, with some mentioning that the company went above and beyond to ensure that issues were resolved quickly and to a high standard.
Professional and Friendly Staff
Reviewers consistently praised the politeness, knowledge, and professionalism of the engineers and office staff, with many mentioning specific individuals who provided exceptional service.
High-Quality Workmanship
The quality of work was frequently mentioned as being of a very high standard, with reviewers praising the attention to detail and expertise of the engineers.
Minor Issue with Insurance Work
One reviewer expressed dissatisfaction with the company's handling of an insurance claim, citing a lack of interest in completing the work.
