Partnering with you to simplify your moving experience
At Master Moves, we pride ourselves on delivering exceptional services for home and office moves. As a specialist moving company, we cater to a diverse range of clients, including housing providers, local authorities, and private clients. Our team of experienced operatives are handpicked for their expertise in the domestic and commercial moving industry, and for their ability to adapt to a variety of environments.
Our Expertise
Our expertise lies in providing a tailored moving service that meets the unique needs of each client. Whether you're a housing provider looking for a reliable partner to manage a large-scale move or a private individual transitioning to a new home, we're committed to delivering a seamless and stress-free experience.
Our Services
Our comprehensive range of services includes:
- House moves: From small, delicate items to large furniture, our experienced team is dedicated to ensuring your possessions are handled with care.
- Office moves: We understand the importance of minimizing disruption during office relocations, and our team is equipped to handle precise planning and execution.
- Storage: Our secure warehouse facilities offer a safe and dry environment for your belongings, with convenient re-delivery options available.
- Disposal: We can take care of the disposal of unwanted items, leaving you with a clutter-free and organized space.
Why Choose Us?
At Master Moves, we believe that our reputation is built on our commitment to fast, reliable delivery of Moving and Storage Services. Our clients appreciate our:
- Quick Response: We understand that timely communication is crucial in the moving process, which is why we maintain open lines of communication at all times.
- Specialist Knowledge: Our operatives are experts in the domestic and commercial moving industry, ensuring that your possessions are handled with the utmost care.
- Realistic and Understanding Approach: We work closely with our clients to understand their needs, carefully planning and executing each move to ensure a seamless transition.
- Professionally Trained Operatives: Our team is comprised of experienced professionals who are trained to handle a wide range of moving scenarios.
What Our Customers Say
We take immense pride in the testimonials from our satisfied customers, who appreciate our friendly and professional services. Here's what some of our valued customers have to say:
"My wife and I just wanted to contact you to say thank you for our move on Monday and Tuesday. Your men were such good workers and did an excellent job and we are very grateful for all that they did for us. Thank you, Richard Ingham."
"Just a quick email to say thanks for another great house move by your Company, from our first point of contact to the end. The two guys were great on move day and couldn't be more helpful especially with the fish and tanks. Once again, thanks, Darren."
Make an Enquiry
If you have any questions or would like to learn more about our services, please don't hesitate to contact us. We're always happy to offer free, practical advice to ensure your moving needs are met.
Positive Feedback
The majority of the reviews left for Master Moves are extremely positive, with customers praising the company's helpful and polite staff, efficient service, and attention to detail. The customers who left 5-star reviews were very satisfied with the service they received, stating that the company was helpful from the beginning and that the staff were efficient, friendly, and polite.
Storage and Moving Services
The company offers storage and moving services, and customers have been impressed with the care taken when handling their belongings. They have also appreciated the charity donation service offered by the company, which helps to give back to the community.
Customer Service
However, one customer had a negative experience with the company's customer service. The customer felt that the company was rude and untrustworthy, and that they were not willing to listen to their concerns. The customer also felt that the company's claim process was not transparent and that they were offered a low settlement for the damaged goods.
Damage to Goods
The company's handling of damaged goods has also been a concern for some customers. One customer had a new American fridge freezer damaged during the move, and the company's claim process was seen as inadequate. The customer felt that the company was not willing to take responsibility for the damage and that they were not offered a fair settlement.
