Elevate Your Living Space
Novo Insurance Solutions emerged in 2014 with a revolutionary vision - to revolutionise the UK insurance landscape by offering tailored, client-centric solutions. We believe in a world where individuals are empowered with comprehensive insurance that meets their unique needs and aspirations.
Our Mission
Our purpose is to protect the things that truly matter to you, utilizing our expertise and industry knowledge to provide innovative and flexible insurance solutions across various sectors. We leverage technology, data analysis, and a personalized approach to deliver a seamless and transparent insurance journey.
Why Choose Novo?
Our dedication to excellence is reflected in:
- Personalised Solutions: We believe in understanding your unique requirements and providing bespoke insurance plans that align with your specific needs and aspirations.
- Responsive Customer Care: Our highly skilled team is available to promptly address your queries and provide tailored guidance.
- Industry Expertise: We have deep understanding of the Electric Vehicle, High Net Worth and Prestige Vehicle sectors, enabling us to provide relevant and comprehensive coverage.
- Dedicated Approach: We take a proactive and collaborative approach, working alongside you to identify the right solutions for your individual situation.
Electric Vehicle Insurance
Custom-designed insurance plans for all types of electric vehicles, offering comprehensive coverage and peace of mind.
Sports & Prestige Vehicle Insurance
Tailored solutions for luxury, prestige, sports, and hypercars, ensuring the highest level of protection for your treasured vehicles.
Tesla Insurance
A dedicated service catering to Tesla owners, leveraging the expertise of industry professionals to provide optimal coverage for your prized possession.
Incident Management
An expertly crafted experience to guide you through the claims process with efficiency and minimal stress.
Our Team
Led by experienced professionals, our team brings a wealth of knowledge, enthusiasm, and genuine care to the table. We are dedicated to providing exceptional service, resolving issues promptly, and building meaningful relationships with our clients.
Novo Insurance Reviews Summary
Positive Experiences
The majority of reviewers had an extremely positive experience with Novo Insurance, praising their exceptional customer service, prompt response times, and professional handling of claims. Many reviewers mentioned specific staff members who went above and beyond to assist them, such as Louise, Oliver, Nathan, Jessica, and Aimee.
Negative Experiences
However, a few reviewers had a poor experience with Novo Insurance. One reviewer was unhappy with the company's handling of a claim, stating that they were not interested in helping with a rusting issue that occurred after a repair job was done by an approved body shop. Another reviewer felt that the company had changed for the worse, stating that they were no longer professional and were now manned by call center staff.
