A Trusted Name in Cambridge for Heating & Plumbing Solutions
Heat Sense is a family-run business based in Cambridge, serving the local community with responsive and reliable plumbing and heating services. We have established ourselves as a trusted partner in home comfort for over years, by delivering exceptional workmanship and outstanding customer service.
Our Expertise
We offer a comprehensive range of services to cater to all your plumbing and heating needs. Our expertise includes:
Emergency Services
- Responsive response to all kinds of plumbing emergencies, from leaks and bursts to frozen pipes and complete system failures.
- Immediate repair of water damage caused by leaks.
Heating Solutions
- Comprehensive gas boiler repairs and servicing.
- Installation and maintenance of central heating systems.
- Advice on the most efficient and cost-effective heating solutions for your home.
Plumbing Installation & Repair
- Expert installation, repair, and maintenance of all types of plumbing systems and fixtures.
- Leak detection and repair.
- Replacement of outdated plumbing to improve efficiency and prevent future problems.
Additional Services
- Bathroom and kitchen installation and design.
- Underfloor heating systems.
- Free, no-obligation quotes and expert consultations.
Quality & Certification
Our team of highly skilled engineers are Gas Safe registered, ensuring the highest standards of safety and competency. We prioritize open communication and clear explanations throughout the process, ensuring your complete peace of mind.
Customer Testimonials
"I was impressed with the efficiency and professionalism of the team at Heat Sense. They replaced my old boiler in record time, and the price was very competitive." - Sonia Pattison
"The team at Heat Sense is always responsive and reliable. They installed a new central heating system for me and the process was seamless and stress-free." - Peter Anton
"I highly recommend Heat Sense for any plumbing or heating needs. Their attention to detail and willingness to go above and beyond was exceptional." - Denise Twinn
Choose Heat Sense for
- Responsive and reliable service.
- Expertise in all aspects of plumbing and heating.
- Customer-focused approach with open communication.
- Competitive rates and free quotes.
- Highly skilled and experienced team.
Efficient and Professional Service
The reviewers praise the company for their efficient and professional service. Gary and his team are commended for their professionalism, prompt response, and quality of work. The company is appreciated for their ability to handle both small and large jobs, and their willingness to go the extra mile to ensure customer satisfaction.
Friendly and Helpful Staff
The reviewers also praise the company's staff for being friendly, polite, and caring. The team is described as courteous, helpful, and efficient, making the experience of dealing with the company a pleasant one.
Excellent Workmanship
The reviewers are impressed with the company's workmanship, citing examples of complex heating systems being fixed with ease. The company is praised for their ability to solve problems that other plumbers could not, and for leaving the workspace tidy and clean.
Issues with Customer Service
However, one reviewer had a negative experience with the company's customer service. The reviewer felt that the company was fraudulent and rude, and that the owner, Gary, was dishonest and unprofessional.
Overall Experience
Despite the negative review, the majority of reviewers had a positive experience with the company. They praise the company's professionalism, friendly staff, and excellent workmanship, making them a highly recommended choice for heating system installation and repair.
