The one stop shop for all your motoring needs
A Family-Run Business with Over 35 Years of Experience
Webber Motor Company stands as a trusted and established garage in Crawley, providing comprehensive car care and repairs for over 35 years. We are a family-run business with a deep commitment to outstanding customer service, offering prompt and cost-efficient repairs to both individual drivers and fleet clients.
Our Expertise and Services
We offer a wide range of services covering all aspects of vehicle maintenance and repair, including:
Vehicle Health & Safety Checks
- MOT testing for all types of vehicles
- Car safety checks
- Free health checks and diagnostics
Mechanical Repairs & Services
- Engine diagnostics and management
- Electrical repairs
- Brake repairs and replacements
- Suspension and exhaust repairs
- Classic car restoration and modification
Advanced Technology & Diagnostic Equipment
- Advanced ADAS calibration tools
- Diagnostic equipment for all modern vehicles
- State-of-the-art wheel alignment and balancing facilities
Customer-Focused Approach
- Competitive pricing and transparent billing
- Comfortable waiting area with refreshments
- Complimentary courtesy cars available
- Flexible booking options including online booking
Our Commitment
At Webber Motor Company, we are dedicated to providing our customers with:
- Professionalism: Experienced and qualified technicians, friendly and helpful staff.
- Quality: Only high-quality parts and materials used.
- Value: Competitive prices and transparent billing.
- Transparency: Regular updates and clear communication throughout the repair process.
Positive Experience
Multiple reviewers have had excellent experiences at Webber's Motor Company, praising the good mechanics, great team, and helpful staff. They mention quick and top-class service, fairness in pricing, and thorough and painstaking work carried out by technicians.
Disappointing Experience
On the other hand, a few reviewers have had negative experiences. One reviewer had his car "destroyed" after visiting the garage, with the mechanics refusing to refund the damage. Another reviewer had a poor experience due to unprofessional behavior by mechanics, who called a customer a derogatory term and sunbathed with their shirts off during working hours.
Response to the Owner
The reviewer who had his car destroyed was disappointed with the way the matter was handled by the garage. He felt that the owner was only interested in their own benefit and refused to take responsibility for the damage. He has threatened to take the matter to court if a resolution is not reached.
Solution and Recommendations
Ben Daniels' review highlights the importance of excellent customer service, which is essential for building trust and loyalty with clients. Devona Codd's review, on the other hand, emphasizes the need for professionalism and respect in the workplace.
