Helping you find your ideal home
Our Vision and Values
Holroyds Estate Agents is a vibrant and passionate estate agency covering Keighley, Bingley, and surrounding villages. Founded in 2015, our team of experienced professionals is dedicated to providing exceptional customer service and achieving outstanding results for every client.
Our core values are:
- Integrity: We uphold the highest ethical standards and transparency in all our dealings.
- Communication: We believe in clear and consistent communication with our clients, ensuring they are fully informed and involved throughout the process.
- Professionalism: We are dedicated to exceeding expectations and ensuring a smooth and successful experience for every client.
- Innovation: We embrace technological advancements to offer our clients the most efficient and effective services.
Our Services
Our diverse range of services cater to all your property needs, including:
Residential Sales
- Market appraisal and valuation
- Comprehensive marketing strategies
- Experienced negotiators to secure the best price
- Seamless transaction management from offer to completion
Residential Lettings
- Finding qualified tenants
- Tenant screening and referencing
- Property management solutions
- Dedicated rent collection and payment services
Additional Services
- Freehold and leasehold sales
- Mortgage advice and assistance
- Conveyancing services
- Property management for landlords and investors
Our Expertise and Resources
Our team has over three decades of combined experience in the local property market. We utilize our extensive knowledge and resources to:
- Market your property effectively to a broad audience
- Negotiate the best possible price for your property
- Ensure a smooth and efficient transaction process
- Provide ongoing support and guidance throughout the process
Partnering with You
Holroyds Estate Agents is committed to building strong relationships with our clients. We work in close collaboration with you to understand your individual needs and achieve your property goals. We are dedicated to providing a personalized and tailored experience, ensuring you receive the highest level of care and attention throughout the process.
Staff Performance
The staff at Holroyds Keighley have received high praise for their exceptional service, with several reviewers mentioning specific staff members, such as Victoria, Naomi, Sabah, and Gill, who have gone above and beyond to ensure a smooth and stress-free experience.
Communication
Effective communication has been a key strength of the Holroyds team, with many reviewers praising the prompt responses to their queries and the regular updates provided throughout the rental or sales process.
Customer Experience
The overall customer experience has been extremely positive, with many reviewers expressing their satisfaction with the service they received from Holroyds. The team has been praised for their professionalism, friendliness, and attention to detail.
Negative Experiences
However, not all experiences have been positive. Some reviewers have expressed frustration with the cancellation of viewings, poor communication, and aggressive sales tactics.
Areas for Improvement
Areas for improvement include responding to emails and phone calls in a timely manner, being more transparent about property availability, and avoiding high-pressure sales tactics.
