Partnering with you to provide a hassle-free claims experience
About Us
United Legal Assistance boasts a wealth of experience in insurance and claims management, having served the UK market for over 20 years. We pride ourselves on providing a friendly, honest, and professional service to our clients and brokers alike.
Our team of experts combines extensive industry knowledge with a genuine commitment to client satisfaction, ensuring a seamless and efficient claims process. Founded in 2014 by brothers Adam and Gavin, United Legal Assistance has established itself as a trusted partner for brokers and policyholders across the UK.
What We Do
We offer a comprehensive range of insurance products and services tailored to meet the diverse needs of our clients. Our portfolio includes:
Legal Expenses Insurance
- Comprehensive cover for legal disputes and regulatory issues.
- Access to a network of experienced lawyers and legal experts.
- Flexible and affordable premiums.
Uninsured Loss Recovery
- Assistance in recovering losses incurred due to uninsured or underinsured drivers.
- Expert negotiations with insurance companies to maximize your compensation.
Credit Hire & Credit Repair
- Support for individuals facing financial hardship due to unforeseen circumstances.
- Assistance with debt collection, insolvency, and credit restoration.
Third-Party Intervention
- Mediation in disputes between clients and third parties.
- Recovery of losses from negligent parties.
Motor Legal Expenses
- Comprehensive protection for vehicle-related repairs and recovery costs.
- Guaranteed replacement vehicle in the event of an accident.
Additional Products & Services
- Bespoke risk management solutions for fleets and businesses.
- Flexible claims management tailored to individual needs.
Why Choose United Legal Assistance?
- Experienced team: Decades of industry expertise at your disposal.
- Personable service: Dedicated account managers with direct access to directors.
- Tailored solutions: Customized insurance plans to suit your unique needs.
- 24/7 support: Responsive claims management and dedicated customer care.
Overall Experience
The majority of customers have expressed satisfaction with the services provided by United Legal Assistance, praising the company for its outstanding service, helpful and efficient staff, and seamless claim handling process.
Positive Aspects
Several reviewers have mentioned the following positive aspects of the company's service:
- Helpful and Polite Staff: Many reviewers have praised the staff for being helpful, efficient, and polite, making the claim process smooth and hassle-free.
- Efficient Claim Handling: The company has been commended for its ability to handle claims efficiently, with many reviewers receiving their repaired vehicles or compensation within a short period of time.
- Good Communication: Reviewers have appreciated the regular updates and communication provided by the company, keeping them informed throughout the claim process.
Negative Aspects
One reviewer has expressed dissatisfaction with the company's service, citing:
- Delays and Inconvenience: The reviewer experienced delays in receiving a suitable loan car, leading to inconvenience and frustration.
