Transforming your property experience, one move at a time
Here at Prime Estates, we are an independent estate agent covering the Castle Bromwich, Solihull, Yardley, and East Birmingham areas. We are dedicated to providing a professional and personalized service to our clients, ensuring that they receive the best possible experience when buying, selling, or letting a property.
Our Services
Our comprehensive range of services is designed to cater to all your property needs. From sales and lettings to mortgages and online valuations, we have got you covered. Our experienced team will guide you through every step of the process, ensuring that you receive the best possible outcome. We also offer premium features such as virtual reality tours and 360-degree viewings, which can help attract more buyers and tenants to your property.
Meet Our Team
Our friendly and approachable team has years of experience in the property industry. They are dedicated to providing exceptional customer service and are always available to answer any questions you may have. From our directors to our negotiators, every member of our team is committed to delivering the highest level of service to our clients.
Why Choose Us
At Prime Estates, we believe that every property and person deserves our undivided attention. As an independent agent, we have the freedom to go the extra mile and put our customers first every time. Our goal is to transform your conception of estate agents and deliver a service that will make you want to come back to us if you ever decide to move again in the future.
Our Areas of Coverage
Our Castle Bromwich office serves the following areas: Solihull, Shard End, Castle Vale, Erdington, Minworth, Hodge Hill, Saltley, Water Orton, West Midlands, and North Warwickshire. Our Yardley office serves: South Yardley, Stechford, Hall Green, Gilbertstone, Lea Hall, Hay Mills, Little Bromwich, Small Heath, Garrett's Green, Lyndon Green, Sheldon, Wells Green, Solihull (South Yardley Area), Acocks Green, Olton, Bordesley Green, and Tyseley.
Staff Performance
The staff at Prime Estates received mixed reviews. Some reviewers praised the professionalism and courtesy of staff members like Steve Southall, Dee, and Pam, who were helpful and efficient throughout the buying or selling process. On the other hand, some reviewers had terrible experiences with the same staff members, citing rudeness, lack of customer service, and deceitful behavior.
Sales and Purchasing Process
Several reviewers were satisfied with the sales and purchasing process, finding it efficient and smooth. They appreciated the guidance and support provided by the Prime Estates team, including Steve Southall, who was knowledgeable about the local market and helpful in explaining the process. However, some reviewers encountered issues with the process, including delayed purchases, unprofessional behavior, and a lack of transparency.
Customer Service
Customer service was a significant issue for some reviewers, who felt that the staff at Prime Estates were unhelpful and unresponsive. They cited poor communication, broken promises, and a general lack of care for their needs. On the other hand, some reviewers praised the customer service at Prime Estates, finding it helpful and efficient.
