Friendly, Trustworthy, and Reliable Cleaning Services
At Prima Clean, we are a small, friendly business based in St Neots, Cambridgeshire, with a reputation for providing a friendly, trustworthy, and reliable cleaning service. With over 16 years of domestic cleaning experience, we have built a strong reputation among our clients, who appreciate our attention to detail, flexibility, and commitment to delivering outstanding results.
Our Services
We offer a range of services to cater to our clients' diverse cleaning needs. Our main service is regular house cleaning, which can be booked on a weekly, fortnightly, or one-off basis. Our team of experienced cleaners will take care of all aspects of cleaning, including hoovering, dusting, mopping, washing-up, laundry, and tidying. We also provide spring/deep cleaning services, which are ideal for those who require a more thorough clean of their home.
In addition to our regular house cleaning services, we also offer specialized cleaning services, including office cleaning and new-building cleans. Our office cleaning services are designed for small offices and shop floors, and we use eco-friendly products and competitive pricing to ensure that our clients receive a top-notch service. Our new-building cleans are ideal for those who require a one-off clean following an extension, refurbishment, or re-fit, and we will work closely with clients to ensure that their property is left spotless and ready for occupation.
What We Do
At Prima Clean, we pride ourselves on our attention to detail, flexibility, and commitment to delivering outstanding results. Our team of experienced cleaners is fully insured, DBS checked, and trusted key-holders, and we provide our own equipment and products to ensure that our clients receive the highest level of service. We serve a wide range of areas in St Neots and Cambridgeshire, including St. Neots, Eaton Socon, Eaton Ford, Eynesbury, Little Paxton, Great Paxton, Hail Weston, Great Staughton, and Buckden.
Our Values
At Prima Clean, we believe in providing a personalized service that meets the unique needs of each client. We understand that every client has different requirements and preferences, and we work closely with them to ensure that our services are tailored to their specific needs. We are committed to delivering outstanding results, and we pride ourselves on our attention to detail, flexibility, and commitment to excellence.
Our History
Prima Clean was established in 2016, and since then, we have built a reputation for providing a reliable, trustworthy, and efficient cleaning service. We have a team of experienced cleaners who are dedicated to delivering outstanding results, and we use eco-friendly products and competitive pricing to ensure that our clients receive a top-notch service.
General Impression
The reviews provide a mixed assessment of the cleaning company, with some customers expressing high satisfaction and others reporting negative experiences.
Positive Experiences
Friendly and Efficient Service
Some reviewers praised the company's friendly and efficient service, with one customer stating that the team "came, saw, and cleaned" and another customer mentioning that they "delivered perfect work" with "full of motivation and hard work".
Professionalism
The company's professionalism was also commended, with one customer highlighting the presence of the entire team at the acceptance test, allowing them to express their compliments to everyone.
Negative Experiences
Poor Communication and Unfair Criticism
One reviewer had a negative experience with the company, citing poor communication, unfair criticism, and inconsistencies in the service provided. They felt that the company's manager, Ms. Schnepf, was overly critical and made emotional comments during the inspection of the apartment.
Contract and Payment Issues
The same reviewer also reported issues with the contract and payment, including the addition of VAT to the flat rate agreed upon and the company complaining to the landlord about an outstanding payment instead of communicating directly with the customer.
