AIB Insurance stands out as a vibrant and independent insurance broker, proudly serving both personal and business clients throughout Hampshire and beyond since 1993. With a dedication to unparalleled service and tailored solutions, we have established ourselves as the trusted advisors in all things insurance.
Our Expertise and Services
Our team of passionate and experienced professionals offers a comprehensive range of insurance solutions, encompassing everything from car insurance for all types of vehicles to home insurance that safeguards your property and belongings. We also provide cover for vans, motorhomes, bikes, businesses, and even adventurous pursuits like airsports.
Tailored Solutions for Every Client
We understand that every client is unique, with different needs and insurance requirements. That's why we take the time to understand your circumstances, discuss your concerns, and find the perfect solutions to fit your specific situation. Our commitment to personalised service ensures you receive the right policy, at the right price, every time.
Collaboration and Transparency
As an independent broker, we work with a panel of leading insurers to provide competitive options and exceptional cover. We pride ourselves on complete transparency, offering clear information and guidance throughout the process. Our team will work alongside you every step of the way, answering your questions and addressing any concerns you might have.
Join us on our journey to empower you with the security and peace of mind that comes with knowing you are protected. Contact AIB Insurance today and experience the difference!
Customer Experiences with Insurance Company
Positive Experiences
- Some customers have reported receiving good prices for their insurance, with some even getting quotes that beat leading brands and comparison sites.
- Friendly and helpful advisors have been mentioned, with some customers appreciating the personalized service and lack of automation.
- A few customers have praised the company for understanding their specific needs, such as insuring specialist vehicles or having points on their license.
Negative Experiences
- Many customers have reported poor customer service, with some being left high and dry without insurance or being told to go elsewhere.
- Some customers have experienced issues with communication, with advisors failing to call back or provide quotes in a timely manner.
- A few customers have reported being quoted one price only to be charged more later, or being told they could no longer be insured.
Common Issues
- Failure of advisors to call back customers in a timely manner
- Quotations not being honored, with prices rising significantly or being told they could no longer be insured
- Poor customer service, with customers being left high and dry or told to go elsewhere
