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A Leading Auction House for Luxury Goods and Collectibles
Founded in Birmingham in 1876, Fellows is one of the UK's most established auction houses, specializing in luxury watches, designer brands, and unique pieces of jewellery. We hold over 100 auctions each year, offering a diverse range of items for every budget and collecting passion.
Our Expertise
Our team of experienced professionals have extensive knowledge and expertise in:
- Valuations and Consignments: We offer complimentary valuations for various categories and regularly host specialist auctions featuring prestigious brands and unique items.
- Auction Services: Our seamless online bidding platform, coupled with live audio and video, allows you to participate in all our auctions from anywhere in the world.
- Client Satisfaction: We pride ourselves on providing exceptional customer service, ensuring a streamlined and enjoyable auction experience for both buyers and sellers.
Our Values
At Fellows, we are driven by:
- Integrity: We uphold the highest ethical standards and transparency in all our auctions.
- Accessibility: We embrace digital technology to offer a convenient and accessible platform for both bidders and vendors.
- Expertise: Our experienced team ensures accurate valuations and detailed information on all items.
- Innovation: We are constantly exploring new ways to enhance our services and provide an exceptional auction experience.
Our Vision
Our vision is to be the leading destination for collectors, enthusiasts, and anyone with a passion for fine art, antiques, and luxury goods. We aim to:
- Inspire passion and discovery through our curated auctions.
- Provide accessible avenues for both buying and selling unique items.
- Foster a vibrant and welcoming community of collectors and enthusiasts.
Join us at Fellows and experience the excitement and satisfaction of the auction journey!
General Impression
The reviews of Fellows Auction House are mixed, with both positive and negative comments.
Positive Experiences
Several reviewers praised Fellows' service, describing it as professional, speedy, and excellent. They appreciated the personal interaction with staff members, such as Kaine, the head of watches, and Jennifer Darcy. Some reviewers were first-time sellers who felt valued and had a smooth experience. The watches and jewellery sold by Fellows were described as beautiful and exactly as stated on the site.
Negative Experiences
Some reviewers had negative experiences with Fellows. One reviewer was unhappy about having to pay for previous auction records after creating a new account. Another reviewer felt misled about the value of an item, which was told to be worthless but was selling for 150 online. Several reviewers experienced issues with refunds, partial refunds, and being blocked from future purchases. Some reviewers felt that Fellows was unprofessional, incompetent, and had no morals.
Common Issues
Some common issues that arose from the reviews include:
- Refund and payment issues: Several reviewers experienced difficulties with refunds, partial refunds, and being blocked from future purchases.
- Inaccurate item descriptions: Some reviewers felt misled about the value or description of items sold by Fellows.
- Poor customer service: Some reviewers experienced unprofessional and incompetent staff members.
