Delivering Exceptional Levels of Service
Johnson's Heating and Plumbing is a family-run business that has been serving the North Yorkshire area for over 25 years. Founded by David Johnson, a heating and plumbing expert with over 40 years of experience, the company has built a reputation for providing exceptional service and high-quality products. With a team of 25 staff based in our modern purpose-built offices and stores in Roecliffe, Boroughbridge, North Yorkshire, we cater to all heating and plumbing needs for both commercial and residential clients.
Our History
David Johnson, the founder and managing director of Johnson's Heating and Plumbing, has spent over 40 years in the heating and plumbing industry, gaining valuable experience in fitting, repairing, and maintaining all types of heating and plumbing systems, both domestic and commercial. This extensive experience has enabled him to establish a business that is renowned for its excellent service and high-quality products.
Our Services
At Johnson's Heating and Plumbing, we offer a wide range of services to cater to all our clients' needs. Our team of experts is split into dedicated teams covering installations, servicing, small repairs, and power flushing. Our services include:
- Installations: Our installation engineers install all types of central heating, heat pumps, solar panels, and plumbing systems, including unvented hot water cylinders.
- Servicing: Our dedicated service engineers look after all our boiler and gas installations, including Worcester Bosch, Glow worm, Potterton, Vaillant, and Baxi.
- Small Repairs: Our small repairs team handles the day-to-day needs of our customers, from tap and WC repairs to hot water cylinder replacements.
- Power Flushing: Our dedicated Power Flush vehicle provides a professional solution to sludged up heating systems, improving the efficiency of your heating system and reducing running costs.
Partnerships
We are proud to partner with Worcester Bosch and Grant Condensing oil boilers, offering an exclusive 5-year manufacturer's warranty on all boilers we fit. Our partners also include local builders, property developers, architects, nursing homes, and office developments, as well as private householders.
Expertise
Our team of experts is dedicated to delivering exceptional levels of service. Our workforce is comprised of installation engineers, service engineers, and repair engineers, all of whom have extensive experience in the industry. We are committed to providing our clients with the highest quality products and services, ensuring reliability and efficiency in all our work.
Free, Friendly Advice
Our team is always happy to provide free, friendly advice on general heating and plumbing, as well as specific services such as heat pump installations and underfloor heating systems. Our managing director, David Johnson, and our installation managers, Neil Watson and Ian Oldfield, are always available to offer guidance and support.
Excellent Experiences
Many reviewers have had excellent experiences with Johnson's Heating and Plumbing. They have praised the company's speedy service, professionalism, and expertise. Some have mentioned specific engineers, such as Garry and Chris, who have resolved issues efficiently and politely. Several reviewers have also mentioned that the company has gone above and beyond to help them, even in emergency situations.
Issues with Service
However, not all reviewers have had positive experiences. Some have complained about poor service, including long wait times, rude receptionists, and unfulfilled promises. A few reviewers have mentioned that the company has overcharged them or failed to complete jobs efficiently. One reviewer was even billed for a visit that never happened.
Common Issues
Some common issues mentioned by reviewers include:
- Poor Communication: Several reviewers have mentioned that the company has failed to respond to their calls or emails, or has not kept them informed about the status of their jobs.
- Inflexibility: A few reviewers have mentioned that the company has been inflexible in its approach, failing to accommodate their needs or provide bespoke solutions.
