Your problems are our solutions
At Hay Cassels Solicitors, we take pride in being a multi-service legal firm offering specialist legal services of the highest quality. With over 100 years of experience in Hamilton, we have established ourselves as a trusted and reliable partner for individuals, families, and businesses seeking expert legal guidance.
Our Approach
Our approach is built on the principles of providing clear and concise advice, no matter the query or depth of support required. Our approachable lawyers and paralegals are committed to providing a professional and efficient service, ensuring that our clients receive the best possible outcome. We believe that every individual deserves access to expert legal advice, and we strive to make our services accessible to everyone.
Our Services
We offer a comprehensive range of legal services, including Employment Law, Family Law, Wills, Trusts, and Executry, Civil Court Litigation, Property, and Power of Attorney. Our team of experienced solicitors has expertise in various areas, including Unfair Dismissal, Redundancy, Discrimination, Bullying, and Harassment, as well as Separation, Financial Separation Agreements, Child Contact, and Residence.
In addition, we provide services in Residential and Commercial Conveyancing, Leases, Re-mortgages, and Transfer of Title. OurCivil Court Litigation services include Debt Recovery, Small Claims, and Ordinary Cause Actions. We also offer Wills, Trusts, and Executry services, including Power of Attorney and Guardianship.
Meet the Team
Our team of experienced solicitors and paralegals are dedicated to providing exceptional legal services. Our team includes Raymond Brown, Paul Brown, Valerie Troop, Dianne Doran, Muriel MacKenzie, Frances Peat, and Karen Gracie. Each member of our team brings a unique set of skills and expertise, ensuring that our clients receive comprehensive and personalized legal guidance.
Our Commitment
At Hay Cassels Solicitors, we are committed to providing exceptional legal services that meet the highest standards of quality and professionalism. We understand that every client is unique, and we strive to tailor our services to meet the specific needs of each individual or business. We are registered with the Scottish Legal Aid Board and are members of the Compensate Network, enabling us to provide legal services with the assistance of Legal Aid.
Get in Touch
If you require legal guidance or have any questions, please do not hesitate to contact us. Our team is always happy to assist you in achieving your goals.
Overall Experience
The reviews highlight a mixed bag of experiences with Hay Cassels solicitors. While one reviewer had a overwhelmingly positive experience, two others had extremely negative encounters.
Professionalism and Client Care
The negative reviews suggest a lack of professionalism and client care. One reviewer was left feeling unvalued and ignored, with no correspondence or interest shown in their case. Another reviewer felt belittled and dismissed during a telephone appointment, with the solicitor showing no empathy or understanding.
Unacceptable Behaviour
The same reviewer reported being threatened with termination of the call and was told to seek another solicitor. They were also shocked to discover that appointments were not recorded, which raises concerns about accountability and transparency.
Positive Experience
In contrast, one reviewer had a highly positive experience with Hay Cassels, praising their professionalism, reliability, friendliness, and attention to detail. This reviewer has had a 23-year relationship with the firm and highly recommends them.