Trust us to find your perfect home
At Carter & Reeves, we pride ourselves on being one of the most trusted and respected property specialists in London. With decades of combined experience, our team has developed an extensive knowledge of the London property market, and we make this knowledge work in our client's best interest. Our company is built on solid principles to not only exceed client expectations but to build strong relationships and be a trusted friend throughout the property sales or lettings process.
Our Services
We offer a comprehensive range of services designed to cater to the unique needs of our clients. Our experienced team of property experts provides personalised guidance and support throughout the entire process, ensuring that our clients receive the best possible service. Whether you're buying, selling, renting, or letting a property, we're here to help you every step of the way.
Property Sales
Our sales department works tirelessly to ensure that our clients receive the best possible price for their property. We understand the importance of presenting a property in its best light, and our expert agents will work with you to showcase your property to its full potential. From valuation to completion, we'll be with you every step of the way.
Property Lettings
At Carter & Reeves, we have an extensive range of properties available for rent, from stylish apartments to spacious houses. Our lettings department is dedicated to finding the perfect property for our tenants, and our landlords can rest assured that their property is in good hands. Our team of experts will handle everything from property management to rent collection, ensuring that the process is as smooth as possible.
Why Choose Us
At Carter & Reeves, we're passionate about delivering exceptional customer service. Our team is dedicated to providing a personalised service that understands the unique needs of each client. We pride ourselves on being honest, transparent, and professional, and we strive to exceed expectations at every turn.
Our Philosophy
Our philosophy is simple: we believe in building strong relationships with our clients, and we're committed to delivering exceptional results. We're not just property agents; we're your trusted friends and advisors throughout the entire process.
Agency Performance
The reviews of Carter and Reeves estate agency are a mixed bag, with some reviewers having a terrible experience while others have a fantastic experience.
Positive Comments
The agency's communication, professionalism, and helpfulness were praised by many reviewers. The staff were described as "terrific", "pragmatic", "engaging", "friendly", "polite", and "responsive". The agency's ability to find suitable properties quickly and efficiently was also highlighted. Some reviewers appreciated the agency's attention to detail, transparency, and aftercare.
Negative Comments
On the other hand, some reviewers had a horrific experience with the agency, citing issues with management, maintenance, and deposit returns. The agency was accused of being unresponsive, unhelpful, and unreliable. Some reviewers reported encountering problems with the properties they rented, including broken appliances and poor maintenance.
Common Themes
A common theme among the positive reviews is the agency's professionalism, communication, and helpfulness. Many reviewers appreciated the agency's ability to find suitable properties quickly and efficiently. On the other hand, the negative reviews often cited issues with management, maintenance, and deposit returns.
