At International Private Healthcare (IPH), we have been dedicated to providing exceptional insurance solutions to our customers for over 25 years. Founded in 1991 by Dr. Peter Wong-Morrow, our company has grown to become a global insurance provider, operating in over 60 countries around the world. Our team of highly trained professionals speaks over 10 different languages and is committed to providing personalized service to each and every one of our customers.
Our Specializations
We specialize in providing a range of insurance services, including medical, small business, property let, home, and legal protection insurance. Our products are underwritten by a consortium of the world's most respected international insurers, including Lloyd's of London, ensuring that our customers receive the best possible cover at competitive prices.
Healthcare Insurance
Our healthcare insurance plans are designed to provide exceptional and flexible cover for individuals and families. With a range of plans to choose from, including the Supreme Plan, Elite Plan, Personal Security Plan, and Group Plan, we have a solution to suit every need. Our plans cover medical expenses for expats and locals alike, providing peace of mind for you and your loved ones.
Small Business Insurance
We understand that every business is unique, and that's why we offer tailored protection for your business needs. Our small business insurance plan is designed to provide extensive cover for all types of commercial properties, including restaurants, takeaways, grocers, hotels, and more. Our policy covers public and product liability, as well as employer's liability, and we can also provide cover for domestic contents.
Property Let Insurance
Our Property Let Insurance is designed to meet the individual needs of landlords and property owners. We can provide cover for buildings, property owners' liability, contents, and terrorism, giving you the protection you need to ensure your investment is safe.
Home Insurance
Our home insurance policy provides household protection at excellent prices. We understand that your home is your most valuable asset, and we are committed to providing you with the best possible cover to protect it.
Why Choose IPH?
At IPH, we pride ourselves on our one-to-one customer service, tailored insurance solutions, and competitive prices. Our customers trust us because we are committed to providing exceptional service and support whenever they need it. We are committed to long-term goals, which is why many of our customers have been with us for over 20 years.
Overall Impression
The reviews are overwhelmingly positive, with all reviewers giving a 5-star rating. The reviewers praise the company's professionalism, excellent customer service, and knowledgeable staff.
Language Skills
A notable aspect of the company's service is the language skills of the staff. Multiple reviewers mentioned that the staff can speak Mandarin and Cantonese, which was very helpful for them.
Staff Excellence
Several reviewers praised specific staff members, including Cynthia, Chermine Mak, and Reshma Jaffer, for their brilliant and amazing service.
Service Quality
Reviewers commented on the excellent service quality, highlighting the company's responsiveness, helpfulness, and informative clarification. The claim solutions and direct billing processes were also praised for being timely, responsive, and flexible.
Efficiency and Knowledge
The company's efficiency and knowledgeable staff were highly praised, with reviewers stating that the staff were very helpful, patient, and courteous.
Competitive Pricing
A few reviewers mentioned that the company's prices were competitive, making them a great value for the excellent service provided.