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Frowens is the oldest established estate agency in Stroud with over 60 years of experience. Our family-run independent agency prides itself on providing a personal yet professional service, catering to each individual's needs whether you're buying, selling, or simply browsing, we are here to help. For each and every customer, we offer a friendly, trustworthy, committed, and experienced service, a service we feel you will be happy to recommend.
Our Services
We offer a wide range of services to cater to all your property needs. Whether you're looking to sell your property, rent a property, or simply require an Energy Performance Certificate (EPC), we've got you covered. Our team of experienced professionals will guide you through every step of the process, ensuring a smooth and stress-free experience.
Selling Your Property
At Frowens, we understand the stress that can be associated with selling your property. That's why we're dedicated to making this process as simple and straightforward as possible. Our experienced team will provide you with the very best service, ensuring your property is sold quickly and efficiently. We'll take care of everything from valuation to completion, allowing you to focus on the next chapter of your life.
Lettings
Our lettings department is dedicated to providing a comprehensive service for landlords and tenants alike. Whether you're looking to rent or let a property, our team will ensure a smooth and hassle-free experience. With years of experience and a deep understanding of the local market, we'll find the perfect tenant for your property or the perfect property for you.
Financial Services
At Frowens, we understand that buying or selling a property can be a significant financial decision. That's why we offer a range of financial services to help you make the most of your investment. From mortgages to insurance, our team will guide you through the process, ensuring you get the best deal possible.
Location
Based in the heart of Stroud, our offices are easily accessible and conveniently located. Whether you're a local resident or just visiting, our team is always happy to help.
Overall Experience
Reviews of Frowens Estate Agents are mixed, with some customers expressing high satisfaction with the service, while others have reported inconsistent communication and unprofessionalism from staff.
Positive Experiences
Several reviewers praised the agency's efficiency, with one customer selling their property in just 17 days. Others appreciated the personal and knowledgeable service, citing the helpfulness and willingness to please of the staff. Some reviewers also commended the agency's professionalism, particularly Alvin, who provided expert advice and guidance throughout the selling process.
Negative Experiences
On the other hand, some reviewers reported inconsistent communication, with some staff members being friendly and courteous, while others were perceived as rude or unprofessional. This inconsistency led to issues, such as tenants not being adequately informed about crucial matters. Some reviewers also expressed concern about the staff's ability to handle conflict resolution, suggesting that training in this area would be beneficial.
Staff and Communication
The main area of concern for some reviewers was the inconsistent communication style among staff. While some interactions were pleasant and courteous, others were described as rude or confrontational. This inconsistency led to issues with tenants being informed about vital information and handling dissatisfaction with the services provided.
