Local Knowledge, Specialist Advice, Lower Fees, Great Service
At DMW Property Services, we are an independent estate and letting agent based in Mapperley, Nottingham. Our team has been serving the local community for over 20 years, providing expert guidance and support to property owners, buyers, and renters alike. Our mission is to deliver exceptional customer service, unrivalled communication, and a seamless experience for our clients.
Our Story
Founded in 2010, DMW Property Services has grown substantially since its inception, expanding its coverage to a wide range of areas across Nottingham and surrounding regions. Our Director, Dan Ward, has a wealth of experience in the property industry, with over two decades of expertise in estate agency. Under his leadership, we have established a reputation for reliability, professionalism, and dedication to our clients' needs.
Our Services
As a full-service agency, we offer a comprehensive range of services to cater to the diverse needs of our clients. Our services include:
- Selling: We provide expert property valuations, marketing, and sales services to ensure the smoothest possible transaction for homeowners.
- Letting: Our comprehensive landlord services include full management and let-only options, designed to meet the unique needs of landlords and tenants.
- Buying: Our expert advisors will guide you through the buying process, providing recommendations for mortgages, conveyancing, and solicitors.
- Renting: We aim to make renting as easy as possible, providing assistance with property viewing, application, and ongoing maintenance.
What Sets Us Apart
At DMW Property Services, we pride ourselves on our core values:
- Local Knowledge: Our extensive knowledge of the local property market, gained through years of experience.
- Specialist Advice: Our expert team provides tailored guidance, ensuring our clients make informed decisions.
- Lower Fees: We offer competitive fees without compromising the quality of our service.
- Unrivalled Communication: Our transparent approach ensures seamless communication throughout the transaction process.
Meet the Team
At DMW Property Services, we are committed to building long-term relationships with our clients. Our team is comprised of experienced professionals dedicated to providing exceptional service, guidance, and support.
Book a Valuation Today
If you're considering selling or letting your property, contact us to book a free, no-obligation property valuation. Our expert team will provide you with an honest assessment of your property's value.
Overview
The reviews on DMW property services are mixed, with some users having positive experiences while others have had negative ones.
Unprofessional Practices
DMW has been accused of promoting gazumping, which is unprofessional and irresponsible. One user, Arun Khilnani, had an offer accepted, but the agents decided to let the property go to a higher bidder before the solicitor details were exchanged. This led to a frustrating experience for the buyer.
Poor Customer Service
Andrea Kilbane had issues with noisy tenants living next door, who were causing disturbance and dumping large household items outside their house. Despite reporting the issues to DMW, no action was taken, and the agent even told her to "go away" when she approached them again.
Disgusting and Greed-Driven
Paul C. had a terrible experience with DMW as a tenant. The property was riddled with damp, and the agent ignored the issue. When the tenant reported the problem, the agent challenged the deposit refund, claiming that the tenant had damaged the property, despite the tenant providing evidence that the damage was already there.
Positive Experiences
On the other hand, many users had a positive experience with DMW. Ian Sweeting and Georgina Reece praised the company's communication and professionalism, saying that they would definitely recommend them. Darren Truman appreciated the company's value for money and professional staff, while Jackie Barker and Stacy Snow praised the company's support and services.
