Fixing things, one problem at a time
At Z-Tech Control Systems, we're dedicated to providing specialist Electrical, Control and Instrumentation support to the UK's Water, Energy, and Rail industries. Our team of highly qualified staff, known as Z-Techers, are passionate about solving problems and eager to impress our customers. With over 250 staff members, we've been able to work with a large number of blue-chip clients, and our creativity and desire to fix things has provided us with the opportunity to grow year-on-year, with a current turnover of around 19m.
Our History
Founded in 2000, we've enjoyed successive growth, and our headquarters in Swavesey near Cambridge, with a further office in London, cover the majority of the UK. Our diverse portfolio of activity means we are able to offer our customers a total solution to any problem, providing an in-house service for design, development, installation, and maintenance, whilst supporting day-to-day business activities.
Our Services
We are EC&I Specialists for Water, Energy, and Rail, covering Instrumentation, Software engineering, Electrical engineering, Mechanical engineering, and Civil engineering. This diverse range of services enables us to provide a total solution to any problem, providing an in-house service for design, development, installation, and maintenance, whilst supporting day-to-day business activities.
Our Values
Our values have formed the foundation of Z-Tech's growth and success, defining what we believe in, what we stand for, and how we do business. We have fun while working together as one team, solving problems and providing exceptional customer service. We think smart, look smart, and act smart, and our team is encouraged to think for themselves, apply common sense, and go above and beyond the call of duty.
Our Awards
We are incredibly proud of all the awards and recognition we receive, and it's great to have our efforts recognised. Our awards include the SME Cambridge Awards - Employer of the Year 2021 (Silver), The Star Culture Award 2021, and the Institute of Water - Distinguished Member Award 2019.
Company Reputation and Treatment of Employees
The company has been criticized for its treatment of employees, with one reviewer claiming they were left unemployed for two months after the company cancelled their contract just four days before the start date, leaving them to struggle financially.
Driving Incidents and Lack of Accountability
There have been several incidents of careless driving by company employees, resulting in damage to third-party vehicles. The company has been slow to respond and take responsibility, with one reviewer claiming they had to call twice to resolve an issue and were met with rudeness and ignorance.
Engineering Services and Team
On the other hand, the company's engineering services and team have been praised for their expertise and professionalism. Reviewers have commented on the company's great culture, relaxed and approachable workforce, and ability to fix complex problems.
Customer Service
Customer service has been a major area of concern, with reviewers reporting unreturned calls, rude staff, and a general lack of accountability.