Challenging Expectations, Igniting Careers
At Laser Electrical Services Ltd, we are proud to be a leading independent electrical contracting company, operating in the residential, commercial, education, and public sectors across London and the South East. With over two decades of experience, our team of over 150 experts is dedicated to delivering exceptional service, quality workmanship, and cost-effective solutions. Our strong partnership approach, combined with our breadth of skill and experience, sets us apart from the competition.
Our History and Philosophy
Founded in 2001 by Steve Baker, we have grown to become a prominent player in the electrical contracting industry. Our employee-owned model, where every member of our team has a say in the decision-making process, allows us to foster a culture of collaboration and innovation. This approach has enabled us to attract and retain the best talent, leading to our continued growth and success.
Mission and Vision
At Laser Electrical Services Ltd, our mission is to be a strategic partner, offering sustainable solutions at the right price. We strive to provide exceptional customer service, exceeding our clients' expectations and making our employees proud. Our vision is to be a trusted partner, delivering high-quality services that meet our clients' needs while promoting a safe and sustainable environment.
Our Services
As experts in commercial electrical design, installation, testing, and maintenance, we offer a wide range of services, including:
- Design: from concept to completion, our skilled design engineers, CAD technicians, and support staff use the latest design software to ensure a straightforward, quality installation.
- Installation: our experienced electricians have the expertise to install electrical systems, including lighting, emergency lighting, data networking, fire and smoke alarms, and more.
- Testing and Maintenance: our expert team conducts regular inspection and testing to ensure the integrity and safety of electrical systems.
- Emergency Services: in the event of an emergency, our 24-hour emergency callout service ensures minimal disruption and prompt resolution.
Recent Projects
Our portfolio showcases our expertise in various projects, including the Chelmsford Theatre, Care Co, Garrod Building, Queen Mary University of London, Dame Alice Owen School, and Stortford Fields.
Social Responsibility
At Laser Electrical Services Ltd, we believe that positively impacting society is just as important as our quality workmanship. We support a wide range of community and charitable organizations, through sponsorship, donations, and fundraising. Our commitment to social responsibility is reflected in our charitable partnerships with Kids Inspire, Lord's Taverners, Chelmsford City Football Club, Marie Curie, Save the Children UK, and many more.
Laser Electrical Services Ltd is proud to be a 100% employee-owned business, embodying our philosophy of partnership and collaboration. We are committed to delivering exceptional service, quality workmanship, and cost-effective solutions while promoting a safe and sustainable environment.
Overall Experience
The reviews for Laser Electricians are mixed, with some customers having a positive experience and others having a negative one.
Positive Reviews
- Quality Services: Some customers praised the company for providing excellent services, citing punctuality, professionalism, and value for money.
- Friendly Staff: One reviewer found the staff to be friendly and professional.
Negative Reviews
- Unprofessional Behaviour: One reviewer reported a poor experience with an electrician who repaired a faulty dimmer switch with electrical tape and got aggressive when asked to test the switch again.
- Poor Quality Work: Another reviewer mentioned that the company carried out substandard work, including failure to replace dimmer modules correctly.
- Unhelpful Customer Service: The reviewer also reported that the customer service manager refused to help with the issue, leading to further inconvenience.
Neutral Reviews
- Average Experience: One reviewer gave the company 4 stars, stating that it was a typical excellent Spoons with good value and a good selection of ales, but without elaborating further.
