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Kent Heating Ltd is a reputable and reliable heating and plumbing company based in Kent, serving customers across East/West Sussex, Essex, Herfordshire, Kent, London, Suffolk, and Surrey. We take pride in our team of experienced and fully qualified engineers who provide top-notch services in boiler installations, electric boilers, service and repairs, warm air installations, Halstead conversions, combi and aquair solar thermal, and Worcester Bosch boilers.
Our Mission
Our mission is to provide trustworthy and reliable heating engineers who can complete any task required, ensuring our customers receive the best service possible. We strive to maintain a solid reputation through our hard work and dedication to providing quality workmanship.
Our Services
At Kent Heating Ltd, we offer a wide range of services to cater to all your heating and plumbing needs. Our services include:
- Boiler Installations: We provide full service and installation services for regular gas boilers, combi boilers, and system boilers. Our team of experts can conduct a no-obligation home visit to assess your needs and recommend the right boiler for you based on your heating and hot water demand.
- Electric Boilers: We provide full service and installation services for electric boilers, which are ideal for properties with no access to mains gas supply and homes with gas boiler restrictions.
- Boiler Repairs: Our team of experts can quickly diagnose and repair any issues with your boiler.
- Boiler Servicing: We offer annual servicing for Worcester Bosch boilers and Warm Air Units to ensure the warranty and guarantee remain valid.
- Warm Air Installations: We specialize in the installation of warm air systems, which provide space heating and hot water solutions.
- Halstead Conversions: Our team of experts can convert your existing Halstead system to a modern and efficient heating system.
- Combi and Aquair Solar Thermal: We provide installation and servicing for combi and aquair solar thermal systems.
- Worcester Bosch: We are accredited Worcester Bosch installers and can provide up to 12-year guarantees on selected Worcester Bosch boilers.
Accreditations and Awards
To ensure our customers receive a high standard of workmanship and professionalism, our company is accredited and monitored by several trade and industry bodies.
Trustworthiness and Reliability
We take gas safety seriously, and all our engineers are on the Gas Safe Register and will have their official identity card when you ask to see it. We are proud to be a Worcester Service Partner and can offer up to 12-year guarantees on selected Worcester Bosch boilers.
Overview of Customer Reviews
The reviews of Kent Heating Ltd. are predominantly positive, with the majority of customers expressing satisfaction with the installation and maintenance services provided by the company.
Installation and Maintenance Services
Several customers praised the professionalism and expertise of the installation team, highlighting the efficient and thorough manner in which the work was carried out. The team's ability to explain the installation process and provide clear guidance was also appreciated.
Positive Comments on Customer Service
Many reviewers praised the exceptional customer service provided by Kent Heating Ltd., citing prompt responses to queries, friendly and helpful communication, and a willingness to go above and beyond to resolve issues.
Negative Comments
However, a few customers expressed dissatisfaction with the company's services, citing issues with the installation process, poor maintenance, and unresponsive communication.
Areas for Improvement
Some customers experienced delays in receiving quotes, and a few reviewers mentioned that the company's responsiveness was inconsistent.
