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Welcome to Right Rental Letting Agents, the leading local independent company specializing in Residential Lettings and Property Management in Swindon and North Wiltshire. Our team takes pride in its extensive knowledge of the local property market, enabling us to offer bespoke services to our Landlords and Tenants. We are fully committed to delivering success to both parties, ensuring the "Right Tenant for the Right Landlord" approach every time.
Our Services
At Right Rental Letting Agents, we offer a total solution for your Letting requirements with our professional and customer care services. We understand that every landlord and tenant is unique, which is why we take a hands-on approach to working closely with our customers to deliver a service that surpasses their expectations. Our personal service, combined with our in-depth knowledge of the lettings market, makes our service a winning formula.
We offer a comprehensive range of services, including property management, tenant sourcing, rent collection, and property maintenance. Our experienced team is dedicated to providing a tailored service that meets the specific needs of our clients. Whether you're a landlord looking to let your property or a tenant searching for a new home, we're here to help.
Our Philosophy
At Right Rental Letting Agents, we believe in a philosophy of a hands-on approach. We take the time to understand the specific needs of our clients, working closely with them to deliver a service that meets their expectations. Our team is dedicated to providing a personal service, which is why we're proud to be members of reputable governing bodies, including NALS (The National Approved Letting Scheme), My Deposits - Tenancy Deposit Scheme, and The PRS - The Property Redress Scheme for Lettings.
Our Commitment
Our commitment to delivering exceptional service is evident in everything we do. We're dedicated to providing a platform for landlords and tenants to come together, ensuring that both parties receive a personalized service that meets their individual needs. Whether you're looking for a new home or seeking to let your property, we're here to help.
Overall Experience with Right Rental
Communication Issues
The majority of reviewers have had poor experiences with the responsiveness of the agent, Pete. Ashwin Haridas and Josh Deverson both reported being left waiting outside the property for 20 minutes and not receiving responses to their emails and calls, respectively. This lack of communication led to frustration and a waste of time.
Positive Experiences
On the other hand, some reviewers have had positive experiences with Pete, highlighting his helpfulness and responsiveness. Charlie Durn praised Pete for being "brilliant from the get go" and keeping them informed throughout the rental process. Kevin Taylor Jimmy also had a positive experience, noting that Pete arrived on time and provided top-notch service.
Agent Performance
It is clear that Pete's performance has been inconsistent, with some renters having positive experiences while others have been left frustrated by his unresponsiveness.