Transforming Spaces, Enhancing Lives
Folio UK stands as a leading provider of property maintenance and facilities management services to commercial and residential clients across the UK. Founded in 1986, we have built an unparalleled reputation for excellence, catering to diverse clients with tailored solutions.
Our Commitment: Delivering Excellence
Our mission is to empower property owners and managers to focus on their core business activities by delivering comprehensive and reliable building maintenance and facilities management services. We achieve this through:
- Dedicated personnel: Our highly skilled and experienced engineers and support staff are committed to delivering exceptional customer service.
- Personalised approach: We take the time to understand your unique needs and concerns to design a tailored service plan that meets your specific requirements.
- Continuous improvement: We are constantly striving to refine our processes and enhance our service offerings to provide greater value to our clients.
Comprehensive Services Portfolio
Folio UK offers a wide range of services to address all your property maintenance and facilities management needs. These include:
Commercial Services
- Planned and reactive maintenance
- Defects management and warranty services
- Building fabric refurbishment and restoration
- Mechanical, electrical, and HVAC services
- Technology solutions including network cabling and security systems
Residential Services
- Property management for apartment blocks
- Pre-occupation surveys and homeowner manuals
- Emergency response services
- Comprehensive maintenance schedules
Quality and Accreditation
Our commitment to quality is evident in our adherence to industry-leading standards. We hold recognized accreditations in:
- ISO 9001: Quality Management System
- ISO 14001: Environmental Management System
Our Values and Social Responsibility
Folio UK takes pride in fostering a strong corporate culture that extends beyond just delivering exceptional services. We actively support:
- LandAid Rugby for Heroes, providing support to vulnerable young people on the streets.
- Bright Ideas for Tennis, empowering young people through tennis programs.
- MIPIM Tennis Classic, contributing to the growth of the sport.
Overall Impressions
The majority of reviewers have had a positive experience with Folio, praising their prompt and friendly service. However, one reviewer has had a negative experience and is critical of the company.
Positive Comments
Folio has been praised for their excellent service, with one reviewer mentioning that they have been looking after their building for several years now. Another reviewer is impressed with the app, describing it as "incredible" and "revolutionary".
Negative Comments
However, one reviewer has had a poor experience with Folio, citing a lack of cooperation and transparency. They were unable to obtain records of smoke alarm testing, which was a major issue, and the customer service representative was unwilling to provide their name.