Growing your business, one scheme at a time
Our Commitment to Excellence
NAPIT is a leading not-for-profit organization dedicated to promoting safety, competency, and excellence within the building services and construction sectors. We are committed to empowering professionals and supporting businesses through a range of membership schemes, training programs, and industry-leading resources.
Who we are
Established in 1937, NAPIT has a long and proud history of supporting the construction and building services industries. Today, we are a thriving community of over 45,000 registered members across the UK, including electricians, plumbers, heating engineers, and many more.
1. Membership Schemes
We offer a comprehensive suite of membership schemes designed to protect both consumers and professionals. Our schemes provide a robust framework for ensuring that members adhere to the highest standards in safety, competence, and professionalism.
2. Training and Development
Our dedicated training programs and resources equip individuals with the essential skills and knowledge they need to thrive in their careers.
3. Support and Guidance
Our team of experienced advisors is available to provide personalized support and guidance to members on a wide range of issues, from regulatory changes to safety best practices.
4. Industry Resources
From online forums to a comprehensive knowledge base, we offer a wealth of resources to help members stay informed and navigate the ever-changing landscape of the building and construction industries.
5. Events and Networking Opportunities
We regularly host industry events, conferences, and workshops to facilitate networking, learning, and knowledge sharing.
Our Vision
Our vision is to be the leading organization supporting the building services and construction sectors by promoting safety, competence, and professionalism. We are committed to empowering individuals and businesses to achieve success and deliver exceptional results on every project.
Join Us Today!
Join NAPIT and become a part of a thriving community of professionals who are committed to building a safer and more efficient construction industry.
Disappointing Experiences with NAPIT
NAPIT, a well-established accreditation service, has received several negative reviews from customers claiming poor service, lack of support, and alleged involvement in protecting rogue traders. These reviewers have expressed their frustration with the organization's failure to address issues, such as undersized heat loss calculations, pressure selling, and refusal to help with complaints.
Poor Customer Service and Lack of Accountability
Several reviewers have expressed disappointment with NAPIT's customer service, citing difficulties in getting help or resolving issues. Some have reported being ignored or dismissed, while others have felt that their complaints were not taken seriously. This lack of accountability is concerning, as it leaves customers feeling helpless and vulnerable.
Failures in Regulation and Oversight
Some reviewers have accused NAPIT of failing to regulate and oversee its accredited installers effectively. This has led to instances of shoddy work, pressure selling, and alleged involvement in fraudulent activities. The organization's inability to address these issues has caused further dissatisfaction among customers.
Contrast with a Positive Experience
However, one reviewer, Sam Stone, had a positive experience with NAPIT, citing excellent customer service, technical support, and a helpful assessor. This reviewer highlighted the value of NAPIT's services, suggesting that the organization is capable of providing good support when it chooses to do so.
