Empowering Students, Enhancing Experiences.
Manchester Durman is a reputable solicitors' practice based in Sanderstead, South Croydon, Surrey. Our team of experienced solicitors, led by partners James Manchester and Andrew Durman, provide expert legal services in Wills and Probate, Conveyancing, and Property Law. With over 40 years of combined experience, our team has built a strong reputation for providing professional, reliable, and personalized services to our clients.
Our Services
Our Wills and Probate services include drafting and executing wills, probate administration, trusts, and inheritance tax planning. We understand the importance of ensuring that your loved ones are protected and provided for, and our team will guide you through the process with sensitivity and expertise.
In Conveyancing, we offer a range of services including residential and commercial property transactions, transfers of equity, re-mortgages, and lease extensions. Our team will handle all aspects of the conveyancing process, ensuring a smooth and stress-free transaction.
Our Estate Agency, Hannah James Estates, is a trading name of Manchester Durman, and is regulated by the Property Redress Scheme. Our team of experienced negotiators, led by Pippa Hare, will help you find your ideal home or sell your property quickly and efficiently. We also offer a range of property services, including property management and lettings.
Our Team
Our team of solicitors, negotiators, and support staff are dedicated professionals who share a commitment to providing exceptional service to our clients. Our partners, James Manchester and Andrew Durman, are experienced solicitors who have built a reputation for their expertise and professionalism. Our negotiators, Pippa Hare, Julia Martin, Karen Macenhill, Caryl Peters, and Natalie Stephens, are all local residents with extensive knowledge of the area and a passion for delivering exceptional customer service.
Our Values
At Manchester Durman, we are committed to providing a personalized and professional service to our clients. We believe in building long-term relationships based on trust, integrity, and expertise. Our team is dedicated to staying up-to-date with the latest developments in law and property, ensuring that our clients receive the best possible advice and guidance.
Our History
Manchester Durman has a rich history dating back to 1979, when the firm was first established in Sanderstead. In 2004, Andrew Durman joined the firm as a partner, and the firm now trades as Manchester Durman. Over the years, we have built a reputation for providing expert legal services and exceptional customer service.
Overall Experience
The reviews highlight a mixed experience with the law firm, with some clients expressing satisfaction with the service while others reported negative encounters.
Professionalism and Support
The law firm was praised for its professionalism, particularly in handling sensitive matters such as Wills and Probate applications. The staff was described as pleasant, polite, and helpful, even during difficult times such as bereavement.
Thorough Service
One reviewer commended the thorough service provided by James Manchester, a solicitor from the firm.
Poor Customer Service
On the other hand, some clients reported experiencing poor customer service, including being shouted at and berated over the phone. The reception staff was described as rude, unhelpful, and exasperated to speak to.
Unprofessional Behavior
The firm was criticized for its unprofessional behavior, including being disrespectful and uncalled for in its interactions with clients.
