Bringing the West End to the East End!
Nestled in the heart of Shoreditch, Muse offers a unique and stylish hairdressing experience. Founded by experienced stylist Carly, Muse has become a trusted haven for those seeking top-notch haircare and personalized attention. With over a decade of expertise honed in the bustling West End, Carly and her team are now bringing their vision to East London, promising an exciting and vibrant atmosphere for every client.
A Passion for Hair
Muse's team of highly skilled stylists are dedicated to understanding each client's individual needs and aspirations. Whether you desire a transformative new look or simply a refresh of your existing style, they will work with you to achieve your desired result. Their expertise encompasses all aspects of hairdressing, from precise cuts and colours to intricate styling and artistic transformations.
Personalized Experience
From the moment you step through our doors, you'll be greeted with a warm smile and a personalized approach. We take the time to listen carefully to your vision, discussing your hair goals, preferences, and any concerns you may have. Our consultations are designed to empower you and ensure you leave feeling confident and inspired.
Expert Guidance and Attention
Carly's wealth of experience and knowledge extends beyond technical expertise. Her ability to understand client needs and provide clear, concise explanations has earned her a loyal following. She considers every aspect of haircare, from choosing the right products to maintaining your new style.
More than just a hair salon, Muse is a community. We embrace creativity, celebrate individuality, and value genuine connections. Our welcoming atmosphere and personalized approach ensure you experience a truly exceptional hairdressing journey, leaving you feeling empowered and beautifully styled.
Staff and Service
The staff at the salon received mixed reviews, with some clients experiencing excellent service and others encountering rudeness and unprofessionalism. Some reviewers praised the friendly and welcoming nature of the staff, while others felt that they lacked communication skills or were arrogant.
Treatments and Quality
The quality of treatments at the salon was also inconsistent, with some reviewers reporting positive experiences with haircuts, nail treatments, and pedicures, while others were disappointed with the outcome of their treatments. Some reviewers felt that the salon was not worth the price, and that the quality of the treatments did not justify the cost.
Communication and Honesty
There were issues with communication and honesty at the salon, with some reviewers feeling that they were misled about prices or services. One reviewer was charged more for a service than they were initially quoted, while another was told that a promotion did not exist despite being advertised on the salon's website.
Atmosphere and Attention to Detail
The atmosphere at the salon was not always welcoming, with some reviewers feeling that the staff were rushed or inattentive. Some reviewers also felt that the salon lacked attention to detail, with mistakes made during treatments or a lack of care taken with their hair or clothes.
Positive Experiences
Despite the negative reviews, some clients did have positive experiences at the salon, with some reviewers praising the skills of individual stylists and the quality of their treatments. Some reviewers also appreciated the salon's willingness to rectify mistakes and provide good customer service.
