Use your head. Get covered!
With our Head Office based in Bedford, M&DH Insurance Services Ltd offers a well-established and professional service to corporate and individual clients. M&DH draws on over 200 years' experience, working in both the construction and manufacturing industries. M&DH Insurance Services Ltd are moving into their 22nd year of business and as a result of our continued growth we are delighted that we still maintain our standings within the elite group of the 'Top 100 Independent Brokers in the UK'.
Our Services
At M&DH Insurance, we pride ourselves on offering comprehensive services to our clients. Our highly experienced customer service teams can take you through the steps involved with any amendments to your policy and will also help you review your insurance needs to reduce your costs now and into the future. Our services include:
Construction Insurance: We provide comprehensive construction insurance solutions tailored to the specific needs of construction businesses, covering risks such as contractors all risks, public liability, and employers' liability.
Liability Insurance: Our liability insurance solutions provide protection for businesses against claims of negligence, ensuring that they are covered in the event of accidents or damages.
Contractors All Risks Insurance: We offer contractors all risks insurance solutions that cover contractors against damage to their work, materials, and equipment.
Manufacturing Insurance: Our manufacturing insurance solutions provide protection for manufacturers against risks such as machinery breakdown, business interruption, and product liability.
Engineering Insurance: We provide engineering insurance solutions that cover engineers against risks such as professional indemnity, public liability, and product liability.
Commercial Fleet Excess Protection: Our commercial fleet excess protection solutions provide protection for businesses against excess claims made against their fleet vehicles.
Professional Indemnity: We offer professional indemnity insurance solutions that provide protection for professionals against claims of negligence, error, or omission.
D&O and Legal Expenses: Our directors' and officers' liability insurance solutions provide protection for company directors and officers against claims of wrongdoing, while our legal expenses insurance solutions provide protection against legal costs.
Cyber Insurance: Our cyber insurance solutions provide protection for businesses against cyber risks such as data breaches, hacking, and ransomware attacks.
Business Essentials: We offer a range of business essentials insurance solutions that provide protection for businesses against risks such as buildings, contents, and business interruption.
Our Mission, Vision, and Values
At M&DH Insurance, our mission is to provide exceptional insurance services to our clients, delivering tailored solutions that meet their unique needs. Our vision is to be the leading independent insurance broker in the UK, recognized for our expertise, professionalism, and customer-centric approach. Our values are centered around providing exceptional customer service, building long-term relationships, and delivering tailored insurance solutions that meet our clients' needs.
Treating Customers Fairly
At M&DH Insurance, we are committed to treating our customers fairly. We believe that our customers are at the heart of our business, and we strive to provide them with exceptional service, tailored solutions, and fair treatment at all times.
Press Releases
For the latest news and updates from M&DH Insurance, please visit our press releases page.
Testimonials
Don't just take our word for it! Read what our clients have to say about our exceptional service and tailored insurance solutions.
Overview of Reviews
M&DH Insurance Services has received a mix of positive and negative reviews from its customers.
Positive Experiences
The majority of reviewers have had an excellent experience with M&DH Insurance Services, praising their professionalism, efficiency, and friendly staff. Many have commended their competitive quotes, smooth claims process, and 24/7 availability. Some have also appreciated their charitable efforts in the local community.
Negative Experiences
On the other hand, a few reviewers have had poor experiences, including cold calling, incorrect insurance products, and poor customer service. Some have felt bullied into accepting renewal quotes and have experienced poor response times.
Staff and Customer Service
Many reviewers have praised the staff at M&DH Insurance Services, describing them as friendly, professional, and knowledgeable. However, a few have experienced poor customer service, including unexplained withdrawal of job offers and poor response times.