Creating smiles with a gentle touch
At The Gentle Dentist, we understand that visiting the dentist can be a daunting experience, especially for those who are nervous or anxious. That's why our team of experienced professionals is dedicated to providing gentle, reassuring care to ensure that every patient feels comfortable and at ease.
Our Story
Our Covent Garden practice, led by Dr. Antonia Paolella, has built a reputation for empathy, support, and care for nervous and anxious patients. Our team of knowledgeable and sympathetic staff are specially trained to relax you and give you confidence and support throughout your treatment. Our calm, friendly, and professional environment is designed to make you feel at home, and our tranquil surroundings will help you forget you're in the heart of the city.
Our Services
We offer a comprehensive range of treatments, including cosmetic dentistry, orthodontics, implants, same-day teeth whitening, hygiene treatments, gum disease treatment, white fillings, root canal treatment, conscious sedation, and muscle relaxant treatment for bruxing. We also provide facial aesthetics, including wrinkle injections, dermal fillers, platelet-rich plasma therapy, thread lift, non-surgical nose reshaping, nose-to-mouth lines, cheek reshaping, non-surgical chin remodeling or enhancement, excessive sweating, and migraine treatment with Botox.
Our experienced team is dedicated to delivering the highest standards of care, using the latest technology and techniques to ensure you receive the best possible results. We take the time to listen to your concerns and tailor our treatments to meet your individual needs.
Our Promise
At The Gentle Dentist, we promise to provide gentle, reassuring care that puts your needs first. Our team of experts is committed to delivering exceptional standards of care, using the latest technology and techniques to ensure you receive the best possible results. We look forward to meeting you at your initial appointment, where we will provide a full dental examination, necessary radiographs, a detailed treatment plan, and explanatory literature relating to your personal requirements for a fixed fee of 145.
Staff Behavior and Communication
Many reviewers criticized the staff's behavior and communication style, citing rudeness, lack of empathy, and unprofessional conduct. Some patients felt uncomfortable and judged, and one reviewer reported being laughed at by the dental nurses.
Cost and Hidden Fees
Several reviewers complained about the extortionate prices and hidden costs associated with the dental practice.
Treatment and Care
On the other hand, many reviewers praised the gentle and caring approach of the dental team, including Toni, Chris, and Sally, who made them feel at ease and relaxed. The practice's attention to detail and professional care were also commended.
Staff-Patient Interaction
Some reviewers appreciated the empathetic and understanding nature of the staff, who made them feel comfortable and confident during their visits.
Recommendation
Based on the reviews, it is clear that some patients had a terrible experience at this dental practice, while others had a very positive one.
