Your Local Estate Agent - Delivering Exceptional Service
We are AE Residential, a local independent agency specializing in letting and property management in Bath. Established on the principle of building strong relationships with our clients, we provide a transparent, personal, and professional property experience.
Our team has extensive experience of the local residential market, offering comprehensive knowledge and a deep understanding of the specific challenges and opportunities within the area. We leverage this expertise to deliver tailored solutions and achieve the best possible outcomes for our clients.
We believe in
- Transparency and open communication: We believe in clear and consistent communication, ensuring you are always well-informed of every step of the process.
- Personalization: We tailor our services to each client's unique needs and circumstances.
- Professionalism: We are committed to upholding the highest ethical standards and delivering exceptional customer service.
Residential Lettings
- Finding you the perfect tenant for your property
- Comprehensive tenant screening and referencing
- Management of rent collection and payment
- Property maintenance and repair coordination
- Communication and updates throughout the tenancy
Property Management
- Rent collection and payment management
- Tenant communication and mediation
- Property maintenance and repairs
- Regular property inspections and reports
- Marketing and re-letting services
Additional Services
- Market valuations and property consultations
- Energy Performance Certificate (EPC) assessments
- Tenant finders fees starting from just 0.5% + VAT
- Competitive commission rates and transparent fee structure
Our approach is simple: we work collaboratively with our clients to achieve their unique goals. We value open communication, transparency, and building lasting relationships based on trust and mutual respect.
Get in touch today to discuss your property needs and discover how AE Residential can help you achieve your goals.
General Experience
The reviews of AE Residential are mixed, with some renters having a positive experience, while others have had a terrible time.
Positive Aspects
Some reviewers praised the agency's staff, particularly Elio and Kaytee, for being friendly, professional, and efficient in addressing maintenance issues. They also appreciated the staff's willingness to go above and beyond to help them.
Negative Aspects
However, several reviewers had a negative experience with AE Residential, citing issues such as:
- Poor Maintenance: Failure to fix maintenance issues, including a non-working boiler and damp and mould in the bedrooms.
- Unfulfilled Promises: Promises of bathroom and kitchen renovations were not fulfilled, and issues with the property were not addressed.
- Abusive Calls: Some reviewers received abusive calls and threats from the agency's staff.
- Deposit Issues: Difficulty in getting deposits back, with some reviewers having to suggest court action to receive their deposit.
- Unprofessionalism: Some reviewers experienced unprofessional behavior from the agency's staff, including rudeness and a lack of responsiveness.
