Excellence in Legal Service, Dedicated to Your Success
At Gilroy Steel Solicitors, we pride ourselves on being a well-established legal team with a rich history dating back to the late 1800s. Our commitment to providing exceptional legal services has earned us a reputation as trusted legal experts in Northampton, Brackley, and Buckingham, with nationwide coverage across the UK.
With over 120 years of experience, our diverse team of qualified and licensed solicitors has the knowledge and expertise to handle a wide range of legal matters, from residential and commercial conveyancing to equity release, matrimonial law, and Wills and probate. Our team is dedicated to providing a professional and friendly service, ensuring that our clients receive a tailored solution to their unique legal needs.
Our Services
We understand that legal matters can be complex and daunting, which is why we offer a comprehensive range of services designed to cater to your specific needs. Our expertise includes:
- Conveyancing: We provide expert guidance on residential and commercial conveyancing, ensuring a smooth and efficient process for buying and selling property.
- Matrimonial and Family Law: Our experienced solicitors offer sensitive and discreet support for family law matters, including divorce, children, and financial arrangements.
- Wills and Probate: We provide guidance on wills, probate, and estate planning, helping you to plan for the future with confidence.
- Equity Release: Our team is experienced in equity release, helping you to unlock the value of your property and achieve your financial goals.
Our Approach
At Gilroy Steel Solicitors, we take pride in our commitment to delivering exceptional legal services. We believe in building long-term relationships with our clients, taking the time to understand their unique needs and providing personalized solutions. Our team is dedicated to providing a professional, efficient, and friendly service, ensuring that you receive the best possible outcome for your legal matter.
Our Values
- Professionalism: We are committed to providing a professional and friendly service, ensuring that our clients receive the highest level of expertise and care.
- Integrity: We believe in maintaining the highest standards of integrity, honesty, and transparency in all our interactions with our clients.
- Expertise: Our team of qualified and licensed solicitors has the knowledge and expertise to handle a wide range of legal matters.
- Client-centric: We prioritize our clients' needs, providing a tailored service that meets their unique requirements.
Poor Service and Unprofessionalism
Several reviewers have expressed their dissatisfaction with Gilroy Steel's service, citing experiences of unprofessionalism, poor communication, and a lack of care. They have reported being ignored, having their calls and emails go unanswered, and experiencing delays and mistakes in the conveyancing process.
Charges and Pricing
Some reviewers have complained about the high charges and pricing of Gilroy Steel, with one reviewer stating that they took advantage of a situation and charged them unfairly.
Specific Issues with Staff
There are also specific complaints about individual staff members, such as Leigh-Anne Thorpe and Brook, who were accused of being unresponsive and causing stress and damage to clients.
Delays and Errors
Several reviewers reported experiencing delays and errors in the conveyancing process, including mistakes with paperwork, incorrect information, and delays in transferring funds.
Positive Experiences
On the other hand, there are also several reviewers who have had positive experiences with Gilroy Steel, praising their professionalism, efficiency, and excellent customer service. They have reported being kept informed throughout the process, receiving prompt responses to queries, and feeling welcome and supported.
Specific Praise for Staff
Some reviewers have specifically praised individual staff members, such as Donna, Samantha Thomson, and Harriett, for their excellent service and attention to detail.
