INDEPENDENT. PROFESSIONAL. TRUSTED.
Here at Walton Residential, we are proud to be an independent estate agency based in the heart of London, specialising in sales, lettings, and management. With over 35 years of experience in the estate agency industry, we have developed an extensive knowledge of the central London property market, enabling us to offer a wide-ranging service that is both friendly and professional.
Our continued success has been built on recommendation and repeat business from long-standing clients over the years. We are committed to providing our customers with individual high-quality advice, tailored to meet their specific needs and requirements. As property advisors, we have established a high reputation for providing both our overseas and UK investors with an unrivalled service. We aim to offer clients a complete service through our expertise and experience aimed at maximising returns.
Our Services
At Walton Residential, we offer a comprehensive range of services designed to meet the needs of our clients. These include sales, lettings, and management, as well as a free online valuation service, allowing you to get an instant estimate of your property's value. Our team of experienced professionals is dedicated to providing a personalized service, tailored to meet the unique needs of each client.
Whether you're a seasoned investor or a first-time buyer, we are here to guide you through every step of the process, ensuring that your property journey is as smooth and stress-free as possible. Our extensive knowledge of the central London property market, combined with our expertise and experience, makes us the ideal partner for all your property needs.
Why Choose Us
At Walton Residential, we pride ourselves on our commitment to providing exceptional customer service, combined with our extensive knowledge of the central London property market. Our experienced team is dedicated to providing a personalized service, tailored to meet the unique needs of each client. We understand that every client is different, and we strive to provide a bespoke service that exceeds your expectations.
We are proud of our reputation for being trusted, professional, and independent estate agents, and we are committed to maintaining the highest standards of service and integrity. Whether you're looking to buy, sell, rent, or let a property, we are here to guide you every step of the way.
Overall Experience with Walton Residential
The reviews highlight a mixed experience with Walton Residential, a property management company in London. On the positive side, many reviewers praised the company's personal and empathetic approach, efficient issue resolution, and fair treatment of tenants.
Positive Aspects
- Respectful and empathetic interactions with the team, particularly with Pat
- Efficient handling of issues during tenancy, including prompt resolution of faults
- Fair and reasonable approach to rent increases and contract negotiations
- User-friendly system for reporting faults and resolving issues
- Detailed guidance on end-of-tenancy expectations, leading to a smooth return of deposits
Negative Experiences
- Some reviewers reported issues with the return of deposits, including unfair deductions and aggressive demands for payment
- One reviewer reported that their holding deposit was withheld illegally and only partially returned
- Another reviewer described a lengthy and frustrating dispute resolution process with Walton Residential
