Your Partner in Quality Used Cars
Happy Lets is a Residential Letting Agency offering flats to let across Glasgow and Hamilton. We are committed to the highest standards in letting and have been voluntary members of ARLA for almost 10 years, so you can rest assured that your investment is in professional and qualified hands.
Our Story
Meet Mr. and Mrs. Bobby and Preet, the co-founders of Happy Lets. They opened their first letting agency in June 2005 as fresh graduates of Glasgow University. Between them, they had the passion and experience in the property market, a degree in Business Management, and a genuine desire to be the best in the business. Over the years, they have expanded their business, acquiring other letting agencies and growing their team to provide a high-quality service to landlords and tenants alike.
Our Philosophy
We believe that the key to a successful let from beginning to end is a committed focus on our service to landlords, tenants, and properties alike. For this reason, at the heart of our day-to-day management service lies one very simple philosophy: happy landlords, happy tenants, and happy homes. We strive to provide both landlords and tenants with a high-quality and professional service, recognizing the importance of providing a service to tenants and believing that the recipe for a successful let is an equal focus on happy landlord, happy tenants, and happy homes.
Our Services
We offer professional tenant and landlord letting and property management services across Glasgow and North and South Lanarkshire. Our services include:
- Landlord Services: We provide a comprehensive range of services to landlords, including property management, rental valuation, and landlord insurance.
- Tenant Services: We offer a range of services to tenants, including tenant information, maintenance troubleshooting, and tenant insurance.
- Property Management: We provide a professional property management service, including property maintenance, property repairs, and property inspections.
Our Commitment
We are committed to providing a high-quality and professional service to all our clients, whether you are a landlord or a tenant. We believe in building long-term relationships with our clients and strive to provide a personalized service that meets your individual needs.
Poor Customer Service and Unprofessional Conduct
Many reviewers express disappointment and frustration with Happy Lets' poor customer service and unprofessional conduct. Several authors report being sent to the wrong properties, experiencing rude treatment, and being left with unaddressed issues. There are also concerns about the agency's intentions, with some reviewers suspecting that they are more interested in profiting from tenants rather than providing a good service.
Lack of Transparency and Mismanagement
happy Lets are also accused of mismanaging properties, leaving them in poor condition, and attempting to charge tenants for unnecessary repairs. Some reviewers have reported issues with the cleanliness of their properties, including the presence of dust, despite being charged for professional cleaning. There are also concerns about the accuracy of inspections and the fairness of deposit deductions.
Unresponsive and Incommunicative
Furthermore, many reviewers have reported difficulty in getting in touch with happy Lets, with some describing them as "unresponsive" and "incommunicative". This lack of communication has led to frustration and stress for tenants, who are often left feeling ignored or disregarded.
