Your Home, Your Style, Our Priority
At Ultima, we're passionate about creating the perfect kitchen. For over 30 years, we've been crafting kitchens that are tailored to our customers' unique needs and tastes. Our story began with a passion for manufacturing, which drove our founder, Alf Ellis, to establish a company that would produce high-quality kitchens that exceeded customer expectations.
Our Philosophy
At Ultima, we believe that a kitchen is only as good as its components. That's why we're committed to using only the finest materials and manufacturing techniques to create kitchens that are not only beautiful but also durable and long-lasting. Our state-of-the-art production facilities enable us to produce products that can be tailored to meet every customer's unique requirements. We're proud to be one of the few manufacturers that still produces its own doors and cabinets, using traditional techniques and high-quality materials.
Our Ranges
Our kitchen ranges are designed to cater to a wide range of tastes and styles. From contemporary to traditional, classic to antique, we have a style to suit every home. Our ranges include:
- Wentbridge: A sophisticated range that blends shaker-style doors with traditional elegance and subtle details.
- Wilsden: A traditional shaker-style range with elegant columns and curved features.
- Thwaite: A timeless classic range with shaker styling and exquisite details, evoking a charming 'farmhouse' feel.
- Newthorpe: A shaker-style range that celebrates the classic tradition of kitchen design.
Why Choose Ultima?
At Ultima, we're committed to providing our customers with the kitchen of their dreams. We believe in giving our customers the freedom to choose their perfect kitchen, whether it's a traditional, classic, or modern design. With us, you can choose from a wide range of colours, materials, and designs to create a kitchen that's truly unique to you.
About Our Quality
We take pride in our commitment to quality. Our kitchens are crafted with attention to detail and a passion for manufacturing. We use only the finest materials and state-of-the-art production facilities to ensure that every kitchen meets our high standards. Our passion for manufacturing drives us to continually invest in the latest technology and improve our processes to ensure that every kitchen is of the highest quality.
Company Reputation
Ultima has received overwhelmingly negative reviews from customers, with multiple reviewers experiencing poor service and low-quality products.
Product Quality
Reviewers have reported numerous issues with the quality of the products, including damaged, scratched, and broken units. Several customers have also mentioned that the products did not match the descriptions provided by the company.
Customer Service
The company's customer service has been criticized for being unresponsive, unhelpful, and unprofessional. Many reviewers reported difficulty in getting in touch with the company, and when they did, the response was often dismissive or unhelpful.
Delivery and Timing
Several reviewers have reported delays in delivery, with some orders taking multiple months to arrive. One reviewer even received items belonging to other customers.
Communication
The company has been accused of being dishonest in their communication with customers. Reviewers have reported that the company's representatives may not provide accurate information or may make false promises.
Comparison
One reviewer, Sarah Esen, had a positive experience with the company, praising the staff's helpfulness and the quality of the products. However, her review stands out as the only positive one among the 8 reviews.
