Empowering Your Business with Fashion
At Wise Insurance, we pride ourselves on our personal service and professional advice. With over 100 years of combined experience between our teams in Edgware and Beckenham, we understand the importance of providing tailored insurance solutions to meet our clients' unique needs and requirements.
Our Services
We offer a wide range of insurance services, including car insurance, commercial vehicle insurance, home and contents insurance, caravan insurance, public liability insurance, travel insurance, and more. Our team of experts is dedicated to providing professional advice and personal service to help you choose the right insurance cover for your needs.
Car Insurance
Choosing the right car insurance policy can be overwhelming, which is why we're here to help. Our team of experts will work with you to find the best deal for your specific needs, whether you're a young driver, learner driver, or seasoned driver. We offer a range of car insurance policies, including fully comprehensive insurance, third-party insurance, and specialized policies for performance cars, classic cars, and more.
Commercial Vehicle Insurance
Whether you're a small business owner or a large corporation, we understand the importance of having the right commercial vehicle insurance policy in place. Our team can arrange cover for a wide range of commercial vehicles, including vans, tipper trucks, cranes, diggers, and more. We also offer motor traders' policies and taxi insurance, including policies for Uber and mini-cab drivers.
Why Choose Wise Insurance?
At Wise Insurance, we're committed to providing our clients with professional advice and personal service. We're not tied to any one insurer, which means we can offer truly independent advice and access to a wide range of insurance companies and products. We'll take the time to understand your unique needs and requirements, and work with you to find the right insurance cover for you.
Get in Touch
If you have any questions or would like to speak with one of our experts, please don't hesitate to contact us. We're always happy to hear from you!
Company Review Summary
Poor Customer Service Experiences
The reviews highlight several instances of poor customer service, including instances of insults, degradation, and bias. One customer reported being subjected to insults and degradation, including being referred to as an "escort" by a female director. Another customer experienced a lack of professionalism and respect, leading to feelings of belittlement and marginalization.
Issues with Policy Cancellation and Black Box Installation
Several customers reported issues with policy cancellations and black box installations. One customer had their policy canceled despite not receiving the black box, and was charged 198.33 for the outstanding balance. Another customer received a letter stating that their insurance would be canceled due to not having a black box installed, despite having already installed it.
Positive Experiences
On the other hand, some customers reported excellent and friendly service, with knowledgeable and helpful staff who prioritize customer service. One customer praised the company for being an excellent independent broker that offers a personal service. Another customer appreciated the informative and helpful staff who handled claims quickly and efficiently.
Rating Distribution
Out of the six reviews, two customers gave a rating of 1 star, while four customers gave a rating of 5 stars.
